Mamadou CAMARA

• Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
• Maintained order among passengers during trip by enforcing rules of conduct.
• Handled passenger emergencies or disruptions.
• Drove specified routes in compliance with traffic regulations and time schedules.
• Complied with local traffic regulations and safety requirements for bus operation.
• Kept bus orderly with strong control over passenger behaviors.
• Greeted customers in a friendly manner when boarding the bus.
• Obeyed DOT rules and regulations and local laws to maximize safety.
• Operated bus professionally and interacted with passengers to foster pleasant rides.

• Projet Cyber securite
• Projet Big Data
• Projet Reseau et Cloud
• Projet Developpement Fullstack
• Assessed company operations for compliance with safety standards.
• Evaluated needs of departments and delegated tasks to optimize overall production.
• Organized client meetings to provide project updates.

• Kept accurate logs of all deliveries and trips.
• Communicated effectively with dispatch staff via two way radio regarding delays, detours.
• Performed pre-trip inspection and mechanical checks before scheduled run.
• Handled passenger emergencies or disruptions.
• Provided route, schedule and fare information to passengers.
• Assisted passengers in loading wheelchairs or other mobility aids.
• Collected fares and provided route updates and schedule information.
• Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
• Parked vehicles at loading areas to board passengers.
• Assisted elderly or disabled individuals by helping on and off bus, seating properly and carrying baggage.
• Transported passengers on predetermined routes while obeying traffic regulations.
• Helped elderly and disabled passengers board and exit bus.

• Provided customer service by responding promptly to inquiries about delivery status or any other related issues.
• Maintained strict adherence to hygiene and infection control policies, sanitizing transport equipment after each use.
• Conducted routine checks of transport equipment to ensure safety and functionality, reporting any issues to management.
• Sanitized and cleaned furniture, railings and floors.
• Worked effectively in team environments to make the workplace more productive.
• Utilized various software and tools to streamline processes and optimize performance.
• Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

• Responsible for all verizon fios customer inquiries
• Assist the customer with their voice, data and video issues
• Promote new product and encourage customer to update their existence equipment (router, switches, antivirus software etc...
• Help the customer with their bill payment
• Participated in ongoing training programs related to job duties or responsibilities.
• Responded promptly to customer inquiries and complaints in a professional manner.
• Followed established procedures for processing returns, exchanges, refunds while maintaining high levels of accuracy.
• Facilitated communication between parties to ensure mutual understanding and agreement.
• Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
• Conducted testing of software and systems to ensure quality and reliability.
• Answered user inquiries to resolve computer software or hardware operation problems.

• Maintained a professional demeanor at all times while interacting with passengers and other drivers.
• Continuously monitored road conditions for potential hazards such as ice patches or debris in roadway.
• Obeyed DOT rules and regulations and local laws to maximize safety.
• Monitored the coach during travel to ensure safety of passengers.
• Inspected vehicles before and after trips, logging and reporting mechanical problems.
• Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
• Upheld strict DOT reporting records for trips, vehicles and notable incidents.
• Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
• Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
• Advised passengers to be seated and orderly while on vehicles.
• Facilitated smooth passenger loading and unloading at designated route stops.
• Inspected interior of vehicles prior to departure for cleanliness and comfort level of passengers.

• Operated cash register to process cash, check, and credit card transactions.
• Inventoried and ordered materials, supplies and services.
• Reviewed files, records and other documents to obtain information or respond to requests.
• Collaborated with team members to complete tasks efficiently and meet deadlines.
• Answered phones in a courteous manner while providing excellent customer service.
• Performed data entry and recordkeeping tasks to track company correspondence and updates.
• Entered data into computer systems accurately and efficiently.
• Coordinated office activities to streamline operations and promote compliance with organizational policies.
• Prepared deposits according to established procedures.
• Answered telephones, directed calls, and took messages.
• Monitored and directed work of lower-level clerks.
• Processed customer orders promptly and accurately.

Project manager in tandem for the design, production, and development of an IT system for the company TRefles Spa Algeria, which will be responsible for managing distribution and the sales force.

• Assessed company operations for compliance with safety standards.
• Evaluated needs of departments and delegated tasks to optimize overall production.
• Organized client meetings to provide project updates.
• Wrote and submitted reports on industry trends, prompting managers to develop business plans.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.

• Participate under Oracle 8g in the development of the Malian passport system, and participate in the development under Oracle of a processing system at the level of the Malian public treasury. the Malian public treasury department
• Assisted in developing training materials for new employees.
• Assessed company operations for compliance with safety standards.
• Wrote and submitted reports on industry trends, prompting managers to develop business plans.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
• Implemented strategies to take advantage of new opportunities.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Updated and maintained databases with current information.

• Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
• Participated in recruitment efforts, including interviewing and selecting candidates.
• Planned and led team meetings to review business results and communicate new and ongoing priorities.
• Resolved client issues by delivering excellent customer service and maintaining positive attitude.
• Resolved conflicts between staff members by facilitating open dialogue among all parties involved.
• Evaluated accounts to determine accuracy and resolve issues to maintain customer satisfaction.
• Proposed or approved modifications to project plans.
• Facilitated internal communications between departments to ensure alignment of objectives.
• Organized team activities to build camaraderie and foster pleasant workplace culture.
• Created and managed budgets for travel, training, and team-building activities.
• Shadowed managers to gain understanding of organizational expectations and management techniques.

• Provided clients with assistance in preparing required travel documents and forms.
• Addressed customer inquiries via email, telephone calls or in person, providing prompt response, or follow-up.
• Communicated effectively with other departments to ensure the best customer experience possible.
• Followed company policies and procedures related to customer service operations at all times.
• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
• Resolved customer complaints in a timely manner.
• Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
• Greeted passengers and provided information about departure and arrival times.