Mamadou Diallo
Staten Island
Summary
Criminal justice professional with practical experience in law enforcement, security, and corrections. Skilled in surveillance, crisis response, crime prevention, and de-escalation. Strong understanding of public safety and emergency protocols, with a proven ability to stay calm under pressure and communicate effectively with diverse communities. Currently completing a B.S. in Criminal Justice with a minor in Police Studies at John Jay College. Dedicated to promoting safety, justice, and integrity in every role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CEEDS Cadet
New York City Department of Corrections
09.2024 - Current
- Completed a rigorous, three-week DOC Academy training program, demonstrating discipline, attention to detail, and commitment to public service.
- Assisted with the coordination and tracking of daily assignments for over 50+ recruits, ensuring timely submission and accuracy.
- Managed administrative paperwork and maintained organized filing systems to support smooth academy operations.
- Supported academy staff with daily tasks, including preparing training materials, scheduling sessions, and updating records.
Asset Protection Officer
Target
12.2023 - Current
- Monitored live security camera feeds across a 100,000+ sq. ft. retail space to identify theft, suspicious behavior, and safety hazards.
- Apprehended shoplifters and recovered stolen merchandise, contributing to a 15% reduction in inventory shrink over a six-month period.
- Collaborated with local law enforcement, preparing and submitting supporting depositions and official reports for theft and property loss cases.
- Applied de-escalation techniques to safely manage encounters with emotionally disturbed or combative individuals, preventing escalation and ensuring customer and team safety.
- Maintained a visible presence on the sales floor, promoting a secure and welcoming environment for guests and employees.
- Demonstrated situational awareness and rapid decision-making in high-pressure situations, aligning with company safety protocols and public safety standards.
NYPD Auxiliary Officer
New York City Police Department
12.2022 - Current
- Patrolled neighborhoods regularly to maintain a visible law enforcement presence, assisting in crime deterrence and community reassurance.
- Responded to 911 calls and incidents, including crowd control at major public events and the de-escalation of fights and disturbances.
- Provided basic first aid and emergency support during critical incidents, ensuring timely care and stabilizing situations until EMS arrival.
- Assisted with managing public gatherings, parades, and emergency scenes, contributing to the safety of events with hundreds to thousands of attendees.
- Engaged with community members to build trust, promote public safety awareness, and improve police-community relations.
- Utilized conflict resolution and communication skills to de-escalate tense situations, supporting peaceful outcomes without the use of force.
- Developed practical skills in crisis management, problem-solving, and teamwork—foundational competencies for a career in law enforcement.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY12-2025
Skills
Security & Law Enforcement
Crisis Management
Teamwork & Communication
Legal & Criminal Justice Knowledge
Public Interaction & Community Relations
Emergency Response
Certification
CPR, Mental Health First Aid, Crisis Intervention Training, New York State Security Guard License
Languages
French
Native or Bilingual
Fulani
Native or Bilingual
English
Native or Bilingual
Timeline
CEEDS Cadet
New York City Department of Corrections
09.2024 - Current
Asset Protection Officer
Target
12.2023 - Current
NYPD Auxiliary Officer
New York City Police Department
12.2022 - Current
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
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