Mamadou Diallo
The Bronx,NY
Summary
Warm and welcoming Door Greeter known for high productivity and efficient task completion. Possess specialized skills in customer service, conflict resolution, and safety protocol adherence. Excel in communication, problem-solving, and adaptability, ensuring guests feel valued from the moment they enter to when they leave.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
New York, New York
01.2024 - 09.2025
- Prepared high-quality espresso beverages following established recipes and standards.
- Provided excellent customer service by engaging with customers and taking orders.
- Operated coffee brewing equipment efficiently to ensure timely beverage preparation.
Relief Doorman/Porter - NYC Apartment Building
Upscale NYC Real Estate Company
New York, NY
05.2025 - 07.2025
- Welcomed residents and guests with professionalism and courtesy.
- Managed entry and exit of residents, ensuring security protocols were followed.
- Assisted with luggage and packages, providing support to residents as needed.
Order Fulfillment Associate
Home Depot
Queens, New York
10.2024 - 04.2025
- Processed incoming orders efficiently using warehouse management software.
- Maintained organized inventory by labeling and categorizing items properly.
- Collaborated with team members to streamline order fulfillment processes.
Education
GED
Skills
- Critical Thinking
- Decision-Making
- Team Building
- Calm Under Pressure
- Customer service
- Team collaboration
- Time management
- Effective communication
- Security management
Certification
- EIGHT HOURS PRE-ASSIGNMENT TRAINING COURSE FOR SECURITY GAURDS
- SIXTEEN HOUR ON-THE-JOB TRAINING COURSE FOR SECURITY GAURDS
Timeline
Relief Doorman/Porter - NYC Apartment Building
Upscale NYC Real Estate Company
05.2025 - 07.2025
Order Fulfillment Associate
Home Depot
10.2024 - 04.2025
Barista
Starbucks
01.2024 - 09.2025
GED