Mamadou Samassa
Palm Beach
Summary
Aviation Management graduate and FAA-certified Private Pilot with hands-on experience in aircraft ground handling, line service operations, and customer-facing environments. Proven ability to maintain safety compliance, manage fueling and inventory operations, and support high-value corporate aircraft. Multilingual professional recognized for attention to detail, teamwork, and operational efficiency.
Overview
7
7
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Line Technician
National Jets
Fort Lauderdale
2023.06 - Current
- Shift Lead
- Perform aircraft ground handling and line service operations in compliance with FAA and company safety standards
- Tow, marshal, and park aircraft including Gulfstream G400 & G650, Falcon 900, Beechjet, and Learjet
- Manage fuel truck inventory and maintain precise fueling documentation
- Handle hazardous materials while protecting personnel, aircraft, and the environment
- Deliver exceptional service to passengers and flight crews, fostering strong client relationships
- Support continuous improvement of standard operating procedures through operational feedback
- Conducted routine inspections of equipment to ensure optimal functionality and safety standards.
- Collaborated with cross-functional teams to troubleshoot and resolve technical issues efficiently.
- Maintained accurate inventory records to streamline parts availability and reduce downtime.
Rideshare Driver
Uber
Deerfield Beach
2024.10 - 2025.03
- Provided efficient passenger transportation while ensuring comfort and safety throughout the journey.
- Conducted regular vehicle maintenance checks to ensure optimal performance and safety standards.
- Utilized advanced route navigation techniques to minimize travel time and enhance passenger satisfaction.
- Adhered to traffic regulations to promote safe driving and protect passenger well-being.
Valet Supervisor
SP Plus Parking
Philadelphia
2022.05 - 2023.08
- Provided training to new employees on company policies, procedures, and job duties.
- Supervised valet staff, ensuring all tasks were completed in a timely and efficient manner.
- Responded quickly when emergency situations arose related to customer needs or vehicle malfunctions.
- Provided professional valet services while maintaining a polished guest experience
- Parked and retrieved vehicles efficiently to reduce wait times and increase customer satisfaction
- Maintained clean and organized work areas in accordance with safety standards
- Assisted team members with daily operations to ensure smooth workflow
Griller
Shack Shake
Boca Raton
2023.01 - 2023.04
- Prepared menu items with precision, ensuring consistency in flavor and presentation.
- Maintained cleanliness and organization of the grill station to promote a safe working environment.
- Collaborated with kitchen staff to streamline food preparation processes during peak hours.
- Operated grill station efficiently in a high-volume environment while managing multiple orders
- Ensured strict adherence to food safety, sanitation, and quality standards
- Monitored inventory levels and communicated replenishment needs to management
- Contributed to a team-oriented work culture focused on speed, accuracy, and customer satisfaction
Interior Designer
Braskem Polymers
Philadelphia
2019.01 - 2020.01
- Conducted thorough site assessments to inform design decisions and enhance client satisfaction.
- Developed innovative design concepts that aligned with client visions and functional requirements.
- Collaborated with contractors to ensure design integrity and adherence to project timelines.
- Interpreted engineering blueprints and assisted with urban design projects
- Collaborated with cross-functional teams to analyze technical challenges and develop solutions
- Participated in workshops and presentations to support project execution
Education
Bachelor of Science - Aviation Management
Lynn University
Boca Raton, FL 2020.08 - 2024.05
Science Leadership Academy
Philadelphia, PASkills
- Aircraft Ground Handling & Towing
- Ramp Safety & Regulatory Compliance
- Fueling Operations & Inventory Control
- Customer & Crew Relations
- Problem Solving & Critical Thinking
- Attention to Detail
- Team Collaboration
- Data Entry & Documentation
Certification
- FAA Private Pilot License (PPL)
- Passed FAA IRA written exam
- Total Flight Time: 150 Hours
- NATA Safety 1st – Professional Line Service Training
- Flight Safety International – Gulfstream Ground Handling & Servicing
- Lynn University Flight Training Certificate
Leadership & Community involvement
- National Honor Society
- Varsity Soccer & Basketball
- CTE Engineering Volunteer
- OneBlood Donor (2023 – Present)
Languages
English
Professional
French
Professional
Soninké
Professional
Wolof
Professional
Timeline
Rideshare Driver
Uber
2024.10 - 2025.03
Line Technician
National Jets
2023.06 - Current
Griller
Shack Shake
2023.01 - 2023.04
Valet Supervisor
SP Plus Parking
2022.05 - 2023.08
Bachelor of Science - Aviation Management
Lynn University
2020.08 - 2024.05
Interior Designer
Braskem Polymers
2019.01 - 2020.01
Science Leadership Academy