Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mamadou Traore

Groveport,OH

Summary

Dynamic office assistant with proven expertise at Prosperity Care Services in managing operations and enhancing customer satisfaction. Skilled in document processing and effective communication, I excel at prioritizing tasks and resolving issues, ensuring seamless workflow and high-quality service delivery. Committed to maintaining organized systems and fostering team collaboration for optimal results.

Overview

15
15
years of professional experience

Work History

Office Assistant

prosperity care services
Columbus, OH
07.2010 - Current
  • Managed daily office operations and maintained organized filing systems.
  • Coordinated appointments and scheduled meetings for staff and clients.
  • Processed documentation and prepared reports for management review.
  • Assisted with billing and insurance claims processing for clients.
  • Maintained office supplies inventory and ordered materials as needed.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Maintained an organized filing system of paper documents and electronic files.
  • Performed data entry tasks into various computer systems accurately and efficiently.

Taking Work Orders for Companies and Following up

CBRE
Columbus, OH
03.2019 - 11.2024
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

High School Diploma -

Chadsey
Detroit, MI
05-2006

Skills

  • Office management
  • Document processing
  • Appointment scheduling
  • Data entry
  • Billing support
  • Customer service
  • Inventory management
  • Workflow coordination
  • Team collaboration
  • Problem solving
  • Time management
  • Effective communication
  • Attention to detail
  • Invoice processing
  • Verbal communication

Timeline

Taking Work Orders for Companies and Following up

CBRE
03.2019 - 11.2024

Office Assistant

prosperity care services
07.2010 - Current

High School Diploma -

Chadsey