Mame Faye
Houston,TX
Summary
Petroleum Engineer Technology Student with proven leader with a track record of boosting sales revenue at Ted Baker through strategic planning and effective client relationship management. Skilled in Microsoft Excel and interpersonal communication, adept at resolving customer issues to enhance satisfaction. Successfully led teams to exceed sales targets by developing innovative sales strategies, demonstrating a results-driven approach with a focus on achievements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Manager
Ted Baker
10.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Financial Aid Advisor
Houston Community College
04.2020 - 06.2022
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Coordinated efforts with admissions office to ensure seamless integration of financial aid information into recruitment materials and events.
- Evaluated student appeals for additional funding or adjustments to existing awards based on extenuating circumstances or special needs.
- Maintained accurate records of all financial transactions related to student accounts, ensuring timely reconciliation during audits or reviews.
Education
Petroleum Engineer Technology - Science
Houston Community College
Houston, TXSkills
- Reservoir Simulation
- Data Management
- Microsoft Excel
- Well Control
- Interpersonal skills
- Directional Drilling
- Well Testing
- Petroleum Geology
- Sales Presentations
- Client Relationship Management
- Sales strategy development
- Strategic Planning
- Sales Planning
Certification
Project Management
Timeline
Sales Manager
Ted Baker
10.2022 - Current
Financial Aid Advisor
Houston Community College
04.2020 - 06.2022
Petroleum Engineer Technology - Science
Houston Community College