Mame Seynabou Sene
IT Professional &cybersecurity analyst
Silver Spring,MD
Summary
Cyber security analyst with a strong background in information system analysis and system administration completed Cyber Security Management (SEC+) training program and acquired skills in information systems. Bilingual Information Technology professional, seeking opportunities to utilize my understanding of enterprise needs to resolve technical issues and improve processes. Leveraging my strong sense of curiosity and breaking things down to understand how they work. Systems administrator, with experience in analyzing, designing, installing, maintaining and repairing hardware, software, peripherals and network. Superior troubleshooting and technical support abilities with migrations, network connectivity and security and database applications. Develop exceptional relationships with co-workers, management and end users. Effectively plan, install, configure and optimize IT infrastructures to achieve high availability and performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Information Security Analyst
Weresoft Technologies Consulting LLC
02.2021 - 04.2023
- Reveal major vulnerabilities including user accounts incorrectly assigned to admin groups, password expiry issues, disabled firewalls, and unapplied security updates
- Use Wireshark to monitor network traffic and collected capture package data
- Ensure all POA&M actions are completed and tested in a timely manner to meet agency deadlines
- Analyze security reports for security vulnerabilities
- Responsible for ensuring that Security Authorization documents, System Security Plan, Security Assessment Plan, Plan of Action and Milestones (POA&M), Contingency Planning and artifacts are maintained and updated in accordance with NIST guidelines
- Develop and update System Security plan, Security Assessment Report, Plan of Action and Milestone (POA&M)
- Install and configured new hardware and software, maintained updated client systems and user accounts, and reset passwords using Active Directory
- Adhere to cloud security risk assessment policies and procedures and deployed preventive and reactive measures with support documentation
- Disable non-compliant accounts to meet security standards
- Resolve technical inquiries and helped users managing tickets in Remedy
Desktop Support Technician
Weresoft Technologies Consulting LLC
04.2019 - 02.2021
- Installed and upgraded equipment and software - Identified recurring issues, documented and escalated to appropriate personnel
- Represented technical bridge between technology groups and business units
- Made recommendations for improvement in processes and procedures
- Followed existing processes and used standard methodologies to carry out assigned tasks
- Provided desktop field support directly onsite for client problem resolution
- Ensured compliance of desktop and laptop PCs with IT standard configurations and procedures
- Set-up and diagnosed user accounts and access in Active Directory of more 5,000 users, print services and printer configuration, email provisions, asset inventory and database management; desktop/laptop/tablet; mobility devices
Customer Service Cashier
Whole Food Market
03.2013 - 12.2017
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Collaborated with team members to ensure smooth operations during peak hours.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Participated actively in team meetings to discuss strategies for improving overall performance within the department.
- Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Information Technology Professional -
Career Technical Institute (CTI)
2007 -
Master’s degree in Sociology of Education, Cheikh Anta Diop University
2006 -
Bachelor’s degree in Sociology of Education, Cheikh Anta Diop University
Cyber Security Trainee -
A year training program focusing on Cyber Security, Springboard
Skills
- Cyber Security Management
- Information Security
- Cyber Risk Management
- NIST Framework
- Cyber Investigations
- Compliance Management
- Change Management
- IT Service Management
- Security Analysis
- Process Improvement
- Security and Risk Management
- Asset Security
- Security Engineering
- Communication and Network Security
- Identity and Access Management
- Security Assessment and Testing
- IT Security Compliance Management
- Vulnerability and Threat Management
- Helpdesk Management
- Continuous Diagnostics and Mitigation
- Intrusion Prevention and Detection
- Access Control and Authorization
- Endpoint Protection
- Application Security
- Protocol Analysis
- Firewall Management
- Incident Response
- Encryption
- Network/Firewall
- System/Network Administration
- IP Network Communications
- Protocols/Standards Proficiencies
- LAN/WAN Configuration
- Network Security
- SIEM management
Page
I am a confident, fast-working and attentive team worker who has the necessary skills to not only keep your organization safe from cyber-attacks but to also put systems in place that minimize risk while protecting your assets. I have excellent problem-solving skills, my technical competence is broad, and I have a passion for continual learning and development. I am comfortable working with different computer and operating systems; I can troubleshoot quickly and explain situations so everyone understands; I am highly-vigilant and detail-orientated and I will always work alongside co-workers and people within the organization to ensure we stay ahead of the threats while eradicating our vulnerabilities and minimizing the risk. I'm a person, who is always totally committed to the company's objectives.
Certification
- CISA - Certified Information Systems Auditor
- security+
Languages
French
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipContract WorkPart TimeWork Location
HybridOn-SiteRemoteImportant To Me
Paid sick leaveCareer advancement4-day work weekPaid time offTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programsWork-life balance401k matchHealthcare benefitsCompany CultureQuote
It is never too late to be what you might have been.
George Eliot
Accomplishments
- Educated management on how to minimize risk of cybersecurity attacks.
- Created daily database reports to identify and mediate potential vulnerabilities.
- Trained end users on proper security protocol to minimize cybersecurity attacks.
- Performed comprehensive investigations of security breaches and implemented appropriate solutions.
Timeline
Information Security Analyst
Weresoft Technologies Consulting LLC
02.2021 - 04.2023
Desktop Support Technician
Weresoft Technologies Consulting LLC
04.2019 - 02.2021
Customer Service Cashier
Whole Food Market
03.2013 - 12.2017
Information Technology Professional -
Career Technical Institute (CTI)
2007 -
Master’s degree in Sociology of Education, Cheikh Anta Diop University
2006 -
Bachelor’s degree in Sociology of Education, Cheikh Anta Diop University
Cyber Security Trainee -
A year training program focusing on Cyber Security, Springboard
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