MAMERTO CONTAPAY III
VALLEJO,USA
Summary
Proven leader and skilled automotive technician with a track record of establishing strong customer relationships and enhancing shop efficiency at Concord BMW. Expert in customer service and issue resolution, consistently exceeding productivity goals through meticulous attention to detail and effective team collaboration. Demonstrates fiscal responsibility and a knack for delivering quality solutions under tight deadlines. Dedicated technician professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
28
28
years of professional experience
1
1
Certification
Work History
STATIONARY ENGINEER (TEMP)
METRO SERVICES GROUP
09.2024 - Current
- Identified problems and recommended new processes to improve performance and reduce costs.
- Inspected systems, equipment and components to determine maintenance needs.
- Worked with large HVAC systems such as boilers, chillers and furnaces.
- Oversaw start-up, operations and shutdown procedures.
AUTOMOTIVE SHOP BUSINESS OWNER
LYFSTYLE MOTORS
06.2017 - Current
- Established strong customer relationships through excellent communication and attentive service
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered
- Consulted with customers to assess needs and propose optimal solutions
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices
AUTOMOTIVE SERVICE TECHNICIAN
BMW CONCORD
10.1996 - 06.2017
- Identified problems and recommended new processes to improve performance and reduce costs.
- Inspected systems, equipment and components to determine maintenance needs.
- Worked with large HVAC systems such as boilers, chillers and furnaces.
- Oversaw start-up, operations and shutdown procedures.
Education
Associate of Science - AUTOMOTIVE AND DIESEL TECHNICIAN
Universal Technical Institute of Arizona Inc
Avondale, AZ03.1996
Skills
- Customer Service
- Diagnostic abilities
- Attention to Detail
- Driven and Determined
- Team Collaboration and Leadership
- Issue Resolution
- Strong Work Ethic
- Electrical Systems
- Maintenance and repairs
- Willing to Learn
- Calibrating systems
- Quality Assurance
Certification
EPA 608 Universal Certification
Timeline
STATIONARY ENGINEER (TEMP)
METRO SERVICES GROUP
09.2024 - Current
AUTOMOTIVE SHOP BUSINESS OWNER
LYFSTYLE MOTORS
06.2017 - Current
AUTOMOTIVE SERVICE TECHNICIAN
BMW CONCORD
10.1996 - 06.2017
Associate of Science - AUTOMOTIVE AND DIESEL TECHNICIAN
Universal Technical Institute of Arizona Inc
EPA 608 Universal Certification
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