Mamie Frank

• Provide direct support to the University's Chief Academic Officer (Provost), including daily briefings, calendar management, and coordination of in-person meetings and events.
• Coordinate and enhance communication efforts, both in person and in writing, with the communications team.
• Maintain a comprehensive understanding of university operations and the political landscape to effectively identify and prioritize key business initiatives.
• Cultivate relationships across all organizational levels and leverage these connections to facilitate effective collaboration and task completion.

● Led multiple projects for 10+ chief officers
● Cultivated & maintained communication with 100+ stakeholders
● identified needs/gaps/risk within an operational process and strategized a solution.
● Reported to the Chief Operation officer & the Chief Administrative Officer

Created business processes & workflows allowing control & insight into the operations of the business & further
providing security & consistency to service delivery
● Prepared & delivered recurring & ad-hoc reports to business owner(s) for the purpose of making business decisions
& to identify any business process adoption issues
● Coordinated with Business Operations & Finance teams to implement processes that enable a smooth workflow
between 2 departments

Managed & reconciled $5M in monthly & semi-monthly payroll, incorporating head count changes, bonuses, &
expatriate employees
• Analyzed monthly turnover & head count for senior management
• Managed special projects, including implementation of new HRIS system & benefit renewal process