Mamie Martenstein

Planned strategies and selected optimal team lineups to execute game plans.

• Suggested exercise modifications to individual athletes to avoid strain and injury.

• Provided excellent customer service by anticipating customer needs and responding promptly to requests or complaints.
• Addressed guest concerns and complaints quickly and thoroughly to promote satisfaction.
• Trained new team members on menu items, operating procedures and company policies.
• Executed proper techniques when preparing menu item ingredients.
• Followed safety protocols when handling hazardous materials such as cleaning products or sharp utensils.
• Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
• Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
• Maintained stock levels of kitchen supplies and ingredients needed for daily operations.
• Delivered exceptional guest service with friendly and helpful attitude.
• Processed takeout orders correctly while providing accurate information about the order status.
• Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
• Greeted customers and provided friendly customer service.
• Performed cashier duties such as taking payments, processing credit cards, giving change, and issuing receipts.
• Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
• Responded quickly and efficiently to any emergency situations during shifts like spills or broken glassware.
• Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
• Adhered to health regulations related to proper food storage temperatures and sanitation practices.
• Processed payments via cash, credit card, and gift card and returned accurate coin and bills.

• Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
• Maintained clean and organized work area at all times.
• Provided exceptional service to high volume of daily customers.
• Prepared food items such as salads, sandwiches, desserts, as needed.
• Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
• Served food and beverages to patrons and immediately remedied issues with orders.
• Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
• Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
• Followed health code regulations when handling food items safely.
• Made meals in accordance with company standards and requirements.
• Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
• Operated dishwasher following safety guidelines for cleaning dishes properly.
• Operated kitchen equipment safely and efficiently.
• Refilled condiments, napkins and server workstations.
• Conducted daily inventory checks to ensure adequate product was available.
• Rotated inventory to reduce waste and optimize freshness.
• Assisted in taking customer orders and providing recommendations.
• Stocked front-of-house supplies such as napkins, utensils, straws.
• Packaged and bagged cooked food and prepared items.
• Welcomed and thanked guests to demonstrate appreciation for patronage.
• Cleaned counters and common areas to minimize spread of germs.