Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Mammie Price

Columbia,South Carolina

Summary

Detail-oriented with 10 plus years in benefits coordination. Advocates positive relationships between employees, employers and insurance companies. Highly motivated individual with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities that will utilize my current skillset and develop new ones while facilitating company growth.

Overview

29
29
years of professional experience
2
2
Certification

Work History

Customer Service Advocate

Blue Cross Blue Shield of SC
10.2023 - 11.2023
  • Trained to learn about BCBS In/Out of Network benefit plans.
  • Trained to accept incoming calls from Providers wanting to know about patient benefits.
  • Trained on BCBS benefit software to identify how to lookup benefit information.

General Insurance Agent

American Income Life - Beckford Agency
03.2022 - 07.2023
  • Developed and maintained relationships with clients, brokers and insurers.
  • Provided advice to customers on various types of insurance policies.
  • Negotiated policy terms with underwriters in order to secure the best possible deal for the client.
  • Prepared proposals for prospective clients detailing coverage terms, premiums, and benefits.
  • Assessed customer needs and recommended suitable insurance policies accordingly.
  • Processed applications, renewals, cancellations and endorsements of insurance policies.
  • Maintained accurate records of all transactions including policy details, payments made, and claims filed.
  • Reviewed existing policies to ensure they remain current with changing regulations and industry standards.
  • Investigated complaints from customers regarding claims or service issues.
  • Advised customers on how to reduce their risks through appropriate coverage levels.
  • Collaborated with other agents in the organization to cross-sell products efficiently.
  • Responded promptly to inquiries from clients via phone, email, in person.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.

Benefits Consultant

Colonial Life & Accidental Insurance
05.2021 - 03.2022
  • Conducted employee orientations to ensure understanding of the benefits provided.
  • Developed and implemented benefit plans to meet the organization's goals.
  • Analyzed and evaluated current benefits programs to identify areas needing improvement.
  • Investigated discrepancies between payroll deductions reported by employees versus actual amounts billed from insurers and vendors.
  • Reviewed employee enrollments to verify accuracy, inputting information into company database.
  • Produced detailed reports and data models to help clients pick optimal plans.
  • Collected and compiled HR data and statistics and made process improvement recommendations.

Licensed insurance agent

Blue Cross Blue Shield of SC
08.2021 - 12.2021
  • Participated in BCBS open enrollment process.
  • Accepted incoming calls from clients looking for health benefits for their families.
  • Licensed insurance agent of Life, Health and Accident Insurance in 5 states.

Manager, Supplier Strategy

SCANA Corporation/Dominion Energy
04.2004 - 07.2019
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Developed annual goals for each department based on market trends and competitor analysis.
  • Ensured compliance with all applicable laws, regulations, and industry standards.
  • Reviewed contracts before signing them on behalf of the organization.
  • Organized special events such as conferences or training sessions for employees.

Procurement Agent

South Carolina Electric & Gas Co.
04.1995 - 04.2004
  • Negotiated major contracts for five different business units, i.e., Corporate, Fossil Hydro, Power Delivery, Gas and Nuclear.
  • Collaborated with end-users and other key stakeholders throughout the negotiation process and during the term of the contract.
  • Developed PowerPoint presentations to present cost savings and any other pertinent information of the contract to stakeholders and senior management.
  • Established and developed procurement projects for large cross-functional audiences.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained up-to-date records of procurement purchases.
  • Negotiated terms and conditions on procurement purchases.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Assisted in developing annual procurement goals for each business unit based on market trends and competitor analysis.
  • Ensured compliance with all applicable laws, regulations and industry standards.
  • Reviewed contracts before signing them on behalf of the organization.
  • Responsible for identifying federal regulated laws that procurement personnel needed to be trained on in order to help keep the company in compliance as a federal government contractor.

Education

Some College (No Degree) - Business Courses

University of South Carolina - Columbia
Columbia, SC

Master of Arts - Business Management

Webster University
St Louis, MO
08.1997

Bachelor of Science - Business Administration and Management

Limestone College
Gaffney, SC
12.1988

Associate of Science - Administrative Assistance and Secretarial Science

Columbia Junior College
Columbia, SC
05.1985

Skills

  • Documentation and Reporting
  • Verbal and Written Communication
  • Proficient in Microsoft Word
  • Special Projects
  • New Employee Orientations
  • Relationship Building
  • Employee Benefits Practices
  • Regulatory Compliance
  • Records Maintenance
  • Staff Evaluations
  • Compliance Reporting
  • Performance Appraisal Systems
  • Attention to Detail
  • Talent Recruitment
  • Interpersonal Communication
  • Open Enrollment

Certification

  • License Realtor
  • License Insurance Producer

Accomplishments

  • Chairman's Award - Carolinas Minority Supplier Development Council
  • Woman of the Year Award - American Businesswomen Association
  • Outstanding Volunteer of the Year - Richland One School District

Affiliations

Columbia (SC) Delta Sigma Theta Sorority, Inc.

Brookland Baptist Church

SC Real Estate Licensed Agent

SC Insurance Commission Licensed Agent

Timeline

Customer Service Advocate

Blue Cross Blue Shield of SC
10.2023 - 11.2023

General Insurance Agent

American Income Life - Beckford Agency
03.2022 - 07.2023

Licensed insurance agent

Blue Cross Blue Shield of SC
08.2021 - 12.2021

Benefits Consultant

Colonial Life & Accidental Insurance
05.2021 - 03.2022

Manager, Supplier Strategy

SCANA Corporation/Dominion Energy
04.2004 - 07.2019

Procurement Agent

South Carolina Electric & Gas Co.
04.1995 - 04.2004

Some College (No Degree) - Business Courses

University of South Carolina - Columbia

Master of Arts - Business Management

Webster University

Bachelor of Science - Business Administration and Management

Limestone College

Associate of Science - Administrative Assistance and Secretarial Science

Columbia Junior College

Similar Profiles

CREATE PROFILE
Mammie Price