Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

Mamour Diop

Busser
Philadelphia,PA

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at PARC. Skilled in dining room management and adept at problem-solving, I excel in maintaining high standards of cleanliness and efficiency. Leveraging strong organizational skills and a focus on achievements, I significantly contribute to workplace productivity and client contentment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Busser

PARC
Philadelphia, PA
02.2025 - Current
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.

Registration Assistant

UNHCR Office
BASSIKNOU, Mauritania
11.2021 - 12.2022

Participate in the collection and updating of refugee data as part of the registration of refugees outside the camp and their biometrics; • Enter and update all personal information/data in the proGres database according to the standard procedure in vigor • File all refugee records and files in a box on a daily basis • Proceed to the registration of new refugees in the proGres database (of the UNHCR) • Perform any other tasks requested by the supervisor as needed • Identify individuals with specific needs and ensure timely referral for protection follow-up. • Conduct registration interviews in accordance with standard operating procedures and established guidelines. • Maintain accurate and current records and data regarding all individual registration cases. • Maintain and regularly update inventories of computer equipment and any materials within the scope of said activity • Collaborate with protection staff and/or partners in the provision of assistance and programming, including the provision of identity and entitlement documents.

• Act as an interpreter and translator as needed.

• Act as an interpreter and translator as needed.

• Perform other related duties as needed.

Fish Registration

maurispa ndb
Nouadhibou, Mauritania
04.2018 - 12.2018
  • Responsible for receiving fish and weighing.
  • follow-up with partners and preparation of orders to Mali.

Assistant Administrative Manager

Sitle
Nouakchott, Mauritania
01.2015 - 02.2018
  • Administrative manager numbered as follows, Head
    staff, responsible for supervising the progress of the work, the establishment
    salaries and follow-up with employees

Education

Level 5 Advanced English - English Language

Beyond Literacy
Philadelphia, PA
02-2024

Bachelor of Science - Degree in Private Law Judicial And Legal Careers

University of Nouakchott
Nouakchott
07-2013

High School Diploma -

Lycee De Nouadhibou
Nouadhibou
08-2010

Skills

  • Dining room cleaning
  • Dish collection
  • Table reset
  • Station restocking
  • Hazardous chemical handling
  • Beverage service
  • database management, good computer knowledge
    a perfect mastery of criminal and civil procedure
    a perfect knowledge of project management

Languages

English
Limited
French
Full Professional
Arabic
Professional
Spanish
Limited
wolof
Native/ Bilingual
peulh
Native/ Bilingual

Affiliations

  • Experience in child protection
     Good knowledge of regional and national child protection laws
     Knowledge of chronic diseases and AGR, microcredits
     Experiences with the ethical code for social workers
     Excellent communication skills with people from different backgrounds
    and different social-economic contexts
     Good organizational and task prioritization skills
     Good writing skills for summary reports

Certification

  • unhcr certificate of good conduct
  • certificate of satisfaction from unhcr

Timeline

Busser

PARC
02.2025 - Current

Registration Assistant

UNHCR Office
11.2021 - 12.2022

Fish Registration

maurispa ndb
04.2018 - 12.2018

Assistant Administrative Manager

Sitle
01.2015 - 02.2018

Level 5 Advanced English - English Language

Beyond Literacy

Bachelor of Science - Degree in Private Law Judicial And Legal Careers

University of Nouakchott

High School Diploma -

Lycee De Nouadhibou
Mamour DiopBusser