Mamun Bepari
Bronx
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Mobile Repair Technician
Cellphone Doctor Shop
05.2025 - Current
- Diagnosed and repaired mobile devices, ensuring optimal performance and customer satisfaction.
- Utilized diagnostic tools to identify hardware and software issues efficiently.
- Collaborated with team members to streamline repair processes and enhance service delivery.
- Provided exceptional customer support, addressing inquiries and resolving concerns effectively.
SALE ASSOCIATE
Super Market Services
11.2024 - 05.2025
- Adapted to the diverse working environment by using interpersonal skills to gain a better understanding and form professional relationship with and employees and customers.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Resolve computer software or hardware operation problems, Printer and Scanner’s issue.
- Renewed merchandise selection on the store floor to keep the interest of customers.
- Organized department efficiency by tracking inventory, missing merchandise and replacing defective products.
Education
High School Diploma -
BANIAL HIGH SCHOOL
BANGLADESHSkills
- Performs maintenance on computers, installing programs, repairing computers and programs, and upgrading the equipment and hardware
- Computer Software’s installation, PowerPoint, Word, Excel
- Installed and Configured Windows 7, 8, 10 Operating System
- Troubleshooting and diagnosing hardware and software problems, including desktop, laptops
- Knowledge of IP Networking, Routing Protocols RIP, EIGRP, OSPF, NAT, HSRP
- Remote Software: TeamViewer, Windows Remote Assistance and Remote Desktop
- Data encryption, backups, recovery, cleanups, and images; Mobile Device troubleshooting; Cable management
- Maintain VMware software tools
- Customer Service
- Teamwork and Collaboration
Languages
English: Full Professional
Limited Working
Bengali: Full Professional
Native or Bilingual
Hindi: Professional
Limited Working
Timeline
Mobile Repair Technician
Cellphone Doctor Shop
05.2025 - Current
SALE ASSOCIATE
Super Market Services
11.2024 - 05.2025
High School Diploma -
BANIAL HIGH SCHOOL