Manamaya Gurung
Irving
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Receiving Associate
FedEx:Ground
07.2022 - Current
- Verified quantity and description of materials received by checking merchandise against packing list
- Helped train new employees in safe practices and warehouse procedures
- Operated equipment while observing standard safety procedures
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions
- Consistently met or exceeded productivity targets by 120% while maintaining high standards for quality and safety
- Average of 300 units a day received
- Collaborated with team members to achieve daily targets and complete tasks efficiently
- Repaired various electronic products such as phones, laptops, and hotspots for product auction and resale
Cashier
India Bazar Online
01.2022 - 06.2022
- Processed customer transactions efficiently and accurately
- Maintained up-to-date knowledge of product offerings to assist customers effectively
- Handled cash and credit transactions, minimizing discrepancies through careful attention to detail
- Trained new staff on register operations and customer service protocols
- Resolved customer inquiries and complaints
- Greeted customers entering store and responded promptly to customer needs
Hospital Receptionist
Grande International Hospital
07.2015 - 05.2020
- Greeted and assisted patients, ensuring a welcoming environment.
- Managed incoming calls, directing inquiries to appropriate departments
- Scheduled appointments using electronic health record systems for accurate patient tracking
- Processed patient registration forms and verified insurance information for seamless service delivery
- Responded to patient inquiries about services using strong communication skills
- Collaborated with healthcare staff to streamline patient flow during busy periods
- Maintained organized reception area and professionalism
Education
Associate of Arts - Sociology
Pasang Lamu Memorial College
Kathmandu05-2011
Skills
- Equipment operation
- Safety compliance
- Quality assurance
- Team collaboration
- Cash handling
- Customer service
- Electronic record management
- Communication skills
- Attention to detail
- Problem-solving
- Cleaning procedures
- Purchase order verification
Certification
Cosmetology
Languages
Hindi
Professional Working
English
Professional Working
Nepali
Native or Bilingual
Timeline
Receiving Associate
FedEx:Ground
07.2022 - Current
Cashier
India Bazar Online
01.2022 - 06.2022
Hospital Receptionist
Grande International Hospital
07.2015 - 05.2020
Associate of Arts - Sociology
Pasang Lamu Memorial College