Manami Snell
Lewisville,TX
Summary
Dynamic professional with a proven track record in hospitality service, notably at Cafe Hana. Excelled in creating personalized customer experiences and enhancing sales through expert beverage crafting and latte art. Adept at multitasking and training new hires, showcasing strong team player abilities and hospitality expertise. Achieved significant improvements in service delivery and workspace efficiency.
Overview
2
2
years of professional experience
Work History
Barista
Cafe Hana
07.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Maintained a clean and organized workspace for optimal productivity and safety.
Host and Bartender
Edoko Omakase
09.2022 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Make alchole drink
Server
Yamato Hibachi and Sushi
08.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Nitta Akatsuki High School
Gunma, Japan03.2004
Skills
- Team Player
- Hospitality service expertise
- New Hire Training
- Latte art
- Multitasking
- Cash Register Operations
- Stocking Supplies and Retail Products
- Food Storage Management
- Opening and closing duties
- Friendly and outgoing
- Espresso machine operation
- Safe Food Handling Practices
Languages
Japanese
Native or Bilingual
Timeline
Barista
Cafe Hana
07.2023 - Current
Host and Bartender
Edoko Omakase
09.2022 - Current
Server
Yamato Hibachi and Sushi
08.2022 - 08.2022
High School Diploma -
Nitta Akatsuki High School