Results-oriented professional with a distinguished background in customer service environments and management. Recognized as a natural leader with a demonstrated ability to multitask effectively, meeting both customer desires and business needs in high-volume settings. Adept problem-solver with exceptional skills in customer relations, budgeting, and time management. Proven communicator, both verbally and in writing, with a strong track record of cultivating positive relationships and consistently surpassing goals.
Landscaping Project Coordinator | The Pines at Tuttle Crossing
August 2021 - April 2024
Oversaw comprehensive landscaping initiatives on a 40-acre rental property, transforming barren spaces into vibrant, sustainable environments.
Directed collaborative work with landscaping professionals, managing tree removal, new plantings, bush installations, and sod application across extensive grounds.
Brought the property owner's vision to life through curated, seasonal plant selections, crafting a welcoming aesthetic year-round.
Led maintenance operations, including fall leaf collection, snow removal, grass seeding, and pond care, ensuring an attractive and functional landscape for residents.
Elevated property appeal through proactive and sustainable landscaping practices, enhancing resident satisfaction and supporting long-term property value.
Community Engagement Programs | The Pines at Tuttle Crossing
October 2022 - April 2024
Designed and led community-building initiatives to foster tenant connections and elevate the property's reputation.
Organized monthly mixers and networking events, creating a space for tenants to connect, share ideas, and establish valuable professional relationships.
Coordinated regular onsite fitness classes, including yoga, Zumba, and boot camps, promoting wellness and engagement within the community.
Hosted tenant-focused workshops covering popular topics like financial planning, home decor, and sustainable living practices.
Facilitated pet-friendly events, such as pet parades, adoption drives, and training sessions, to enhance inclusivity for pet-owning tenants and strengthen community ties.
Property Website Transformation for a 600-Unit Development | The Pines at Tuttle Crossing
October 2023 - January 2024
Led a transformative website redesign project, translating the property’s brand vision into an engaging, modern online platform.
Collaborated with graphic designers to develop a visually compelling website, selecting impactful images and quotes that aligned with the property owner’s vision.
Strategically curated and organized content, including galleries and unit features, to showcase the property’s distinct advantages.
Worked with web designers to enhance user experience through an intuitive site structure, selecting modern color schemes and fonts for cohesive aesthetics.
Successfully launched the website, resulting in a 20% increase in traffic and positive feedback from tenants and prospects, driving increased engagement.
Property Imaging and Virtual Staging Initiative | The Pines at Tuttle Crossing
October 2023 - January 2024
Executed a comprehensive visual upgrade for 30 property floor plans, enhancing appeal and maximizing market reach.
Directed professional photography and virtual staging processes to optimize visual impact, showcasing versatile layouts and property features to attract potential tenants.
Coordinated drone footage capture, offering an immersive view of the property and surrounding amenities to further entice prospective tenants.
Delivered the project within the timeline, leading to a 27% increase in property inquiries and significantly bolstering the property's online presence.
Property Modernization Initiative | The Pines at Tuttle Crossing
April 2023 - July 2023
Led a property-wide modernization project to elevate a 600-unit community across 38 buildings, demonstrating effective project management and attention to detail.
Conducted thorough inspections of exterior elements, including shutters, siding, balconies, front doors, and windows, identifying and prioritizing areas for aesthetic and structural improvements.
Worked closely with contractors, ensuring high standards and adherence to timelines, and managed material procurement within budget constraints.
Enhanced property aesthetics, contributing to increased tenant satisfaction and raising the property’s overall market value through targeted upgrades and improvements.
Patio Transformation Project | The Pines at Tuttle Crossing
August 2022 - November 2022
Completed a major enhancement of 600 residential patios, replacing concrete with durable pavers for improved aesthetics and longevity.
Managed the project from planning through execution, coordinating with contractors and ensuring minimal disruption to residents.
Balanced project efficiency with quality, meeting the allocated budget while exceeding tenant expectations.
Delivered all 600 patio transformations on time and on budget, significantly upgrading the property’s visual appeal and functionality.