Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Manar Elkader

Manar Elkader

Holmdel

Summary

Motivated junior at Monmouth University pursuing a degree in Business Administration with a concentration in Marketing. Bringing over three years of retail and customer service experience, excelling in communication, social engagement, and problem resolution. Known for a strong commitment to team collaboration, adherence to safety standards, and proactive customer support. Seeking to leverage skills and education to secure an internship or full-time role in sales, contributing to innovative solutions, and driving results.

Overview

4
4
years of professional experience

Work History

Waitress

Turning Point Inc
Ocean Township
03.2025 - Current
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Processed payments accurately using cash registers or POS systems.
  • Checked back with customers throughout meal service to ensure satisfaction.

Waitress

Applebees
05.2023 - Current
  • Demonstrated excellent customer service skills while working in a fast-paced environment.
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
  • Processed payments accurately using POS systems and handled cash transactions efficiently.
  • Contributed positively to the team atmosphere in order to promote an enjoyable work environment.
  • Engaged in suggestive selling techniques when taking orders from guests.
  • Informed customers about daily specials, increasing sales of popular food items or dishes.
  • Delivered accurate checks and processed bill payments in POS system.

Library Student Assistant

Monmouth University Guggenheim Memorial Library
09.2022 - Current
  • Demonstrated strong organizational skills in sorting, shelving, and cataloging books.
  • Developed effective communication skills through interactions with staff members and students.
  • Processed lending, return and renewal of library items using library computer systems.
  • Established relationships with library staff, students and patrons to foster positive environment.
  • Monitored student activities in the library to ensure proper use of resources.

Retail Employee

Sephora
06.2022 - 09.2022
  • Tracked stock levels on a regular basis ensuring adequate supplies were available at all times.
  • Provided excellent customer service by greeting customers, answering questions and responding to requests in a timely manner.
  • Assisted with inventory control processes such as counting stock and verifying shipments against invoices.
  • Developed strong product knowledge through researching products online and attending vendor training sessions.
  • Identified potential sales opportunities by engaging customers in conversation about their needs.
  • Organized backroom areas using FIFO principles for efficient restocking processes.
  • Helped customers find and select products.
  • Assisted customers with product selection to ensure customer satisfaction.

Barista

Starbucks
08.2021 - 02.2022
  • Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
  • Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
  • Maintained an efficient workflow by restocking supplies as needed throughout the day.
  • Presented and explained drink menu, answering questions to educate customers.
  • Displayed proficiency in operating various types of brewing equipment such as grinders, blenders, and espresso machines.
  • Memorized or referenced readily accessible information to relay to customers.

Education

Bachelor of Art (B.A) - Business Administration - Marketing Concentration

Monmouth University
05.2026

Skills

  • Customer Service
  • Time Management
  • Team collaboration
  • Hospitality and accommodation
  • Sales techniques
  • Engaging with diverse customers
  • Compliance standards

Languages

Arabic
Native/ Bilingual

Affiliations

  • Served as Social Events Coordinator

Timeline

Waitress

Turning Point Inc
03.2025 - Current

Waitress

Applebees
05.2023 - Current

Library Student Assistant

Monmouth University Guggenheim Memorial Library
09.2022 - Current

Retail Employee

Sephora
06.2022 - 09.2022

Barista

Starbucks
08.2021 - 02.2022

Bachelor of Art (B.A) - Business Administration - Marketing Concentration

Monmouth University

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Manar Elkader