Manasa Akkala
Parker,CO
Summary
Data Scientist with experience at DISH Network, specializing in data analysis and visualization through Tableau and QlikView. Developed machine learning models that accurately predict user behavior, driving enhanced data-driven strategies. Demonstrated expertise in cross-functional collaboration and stakeholder engagement, resulting in actionable insights that significantly improved operational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Data Scientist
DISH Network
11.2024 - Current
- Liaised with cross-functional teams to understand business needs, translated into analytics and executed data-driven strategy.
- Developed machine learning models to predict user behaviour and network usage patterns.
- Developed and maintained interactive Tableau dashboards to improve data transparency and accessibility.
- Utilized AI for text analysis of customer feedback.
- Employed data analysis techniques to identify trends, patterns, and anomalies in data set.
- Assisted senior data scientists in querying and exploring large datasets using Databricks notebooks.
- Gained foundational experience in running basic data processing jobs and performing exploratory data analysis within the Databricks environment.
Data Analyst
DISH Network
10.2022 - 10.2024
- Analyzed, reported & provided data insights related to agent behaviour.
- Collected, modeled, analyzed and presented large amounts of data with reports shared to leadership.
- Implemented a model that analyzes the sentiment of training comments. Using this model identified positive, negative, or neutral sentiments, which helped in extracting valuable insights from large volumes of user-generated Content.
- Developed and delivered recommendations for continuous improvement to internal and external field management, executives, and other business partners.
- Automated reporting using Python, App Script and Tableau, streamlining data delivery and analysis processes.
- Automated the process of reviewing and analyzing large amounts of survey comments to the team using App Script.
Data Analyst
Philips Healthcare
03.2020 - 10.2021
- Interacted with business stakeholders to collect and understand requirements. Studied data to create/customize models for analyzing/visualizing important KPIs for healthcare projects.
- Automated existing dashboards using Macros, improving efficiency in reporting data.
- Analyzed and provided insights on the sales funnel for the NAM market, aiding in targeting the right healthcare customers. Developed Monthly Performance Reports to track revenue.
- Tracked sales revenue and cost in SAP, relevant for healthcare device/service sales.
- Prepared monthly BMC report using Qlikview providing critical insights into operations.
- Developed Proof of Concepts for customer requirements in the healthcare domain.
- Developed multiple dashboards for LCM projects to track material consumption, important for healthcare equipment management.
- Worked to create new source for increasing the revenue by bringing visibility to different types of orders in healthcare sector.
Project Analyst
Philips Healthcare
10.2019 - 03.2020
- Executed detailed project planning and milestone tracking related to implementations.
- Developed dashboards for complete parts analysis for key functional areas (R&D, PE, SQE, PI) specific to healthcare products.
- Owned complete project Bill of Materials consisting of 1000 parts and tracked their availability, vital for healthcare equipment production.
- Tracked Master list documents with cross-functional stakeholders & ensured completion on time to hit the critical milestones.
- Created reports related to project resource allocation from Qlikview.
- Executed Purchase Orders in Ariba and ensured project timelines were on track for key deliverables, crucial for healthcare supply chain management.
- Facilitated workshops, summarized results and communicated summary with all stakeholders.
- Developed multiple trackers for different project pathways & ensure alignment with key resources.
- Achieved Quality award for poster presentation during the QMS month event organized at HIC.
Module Lead
Tata Consultancy Services
04.2010 - 04.2012
- Developed Web and Window Services.
- Was assigned the responsibility of module lead for 4 employees including budget control, production timetable status reporting, client/project team coordination and quality assurance.
- Client interaction to understand their requirements and get feedback on the existing and new applications.
- Led weekly team meetings with global teams related to Application development progress and future targets. Owned the project KPIs and presented dashboard with progress on key actions to the leadership team.
- Provide knowledge transitions to the new members in the team.
Software Engineer
Tata Consultancy Services
12.2008 - 03.2010
- Analyzed the requirements gathered in the project.
- Generated trackers to track resource allocation and timelines of the project.
- Ensured project budget targets are tracked regularly and mitigated the risk.
Education
Bachelor of Engineering - Computer Science Engineering
Anna University
India05.2008
Skills
- Data visualization tools: QlikView and Tableau
- CRM software: Salesforce and MS Excel
- Cloud applications: Google Workspace
- Programming language: Python
- Survey tools: Qualtrics and Oracle
- Database technologies: SQL and AWS Athena
- Data warehousing: Redshift and Snowflake
- Data science platforms: Databricks and Jupyter
- Office productivity: Microsoft Office Suite
- Enterprise software: SAP and AWS Connect
- Collaboration skills: Cross-functional collaboration
- Engagement strategies: Stakeholder engagement
- Project coordination
- Communication proficiency
- Data analysis and visualization
- Analytical problem solving
- Critical thinking skills
Accomplishments
- Achieved Math Olympiad membership in Anna University
- Client award from Deluxe corporation for the excellence in project deliverables
- Multiple awards in Dish for excellence and performance
Certification
- Data science ceritification
Languages
English
Native/ Bilingual
Timeline
Data Scientist
DISH Network
11.2024 - Current
Data Analyst
DISH Network
10.2022 - 10.2024
Data Analyst
Philips Healthcare
03.2020 - 10.2021
Project Analyst
Philips Healthcare
10.2019 - 03.2020
Module Lead
Tata Consultancy Services
04.2010 - 04.2012
Software Engineer
Tata Consultancy Services
12.2008 - 03.2010
Bachelor of Engineering - Computer Science Engineering
Anna University
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