Manasa Nayak

• Software Engineering (Xfinity App-Home Protection)
• Leading teams of software developers, architects, SDETs and software dev managers, overseeing design and development of onboarding, and building experience for IoT devices like Door Locks, Thermostats, Lights, Sensors powered by templates in scalable ways for Xfinity App
• Collaborated with cross-functional teams to establish project timelines, resource allocation, and deliverables, utilizing Agile/Scrum methodologies to ensure efficiency and productivity
• Mentored software engineers, providing careful guidance of development strategies and education on innovative development techniques.
• Established and maintained relationships with stakeholders, including clients, vendors, and SLT, providing regular updates, and managing expectations
• Monitored project budgets and resource allocation, identifying cost-saving opportunities, and optimizing resource utilization
• Established inclusive interview processes within Comcast including the companywide CoreTech intern program by regularly offering interview training to engineers and managers to reduce unconscious bias and pairing with my peers and recruitment team to improve our hiring process
• Co-lead the initiatives to revamp our engineer and engineering manager career pathing framework
• Building collaborative teams, cooperative decision making, assigned accountability, and mentoring/training Software Engineers and Engineering Managers.
• Formed strategic partnerships and connected with potential clients to drive business development.
• Spearheaded innovative approaches to resource allocation and strategic planning.
• Cultivated partnerships between engineering, product and UX personnel to create holistically designed final products.
• Led development on 3 simultaneous projects, multi-tasking across several deliverables while remaining in direct control of development paths.
• Directly interacted with high-level customers to verify satisfaction and integrate feedback on in-process development projects.
• Drove high-level strategic planning of development efforts across multiple projects to optimize resource utilization and shorten development times.
• Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.

• Directly managed software development teams comprising of engineers, architects, and SDETs for Tech 360 Mobile and web applications to support Comcast Technicians to serve residential customers
• Led cross-functional teams in design and development of software solutions, ensuring alignment with business goals and requirements
• Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
• Developed new enhanced workflows for Xfinity Prepaid project and Device Reset optimization by resolving top issues, thereby reducing error rates by 20%
• Drove Net Promoter Score for projects in Comcast Business services E2E delivery from negative score to positive +30
• Delivered enhanced functionalities for ordering services for Comcast Business services, along with proactive monitoring for any user issues.
• Allied with other engineering leaders to plan, manage and coordinate teams around reaching prescribed development milestones.
• Mentored junior software engineers, providing careful guidance of development strategies and education on innovative development techniques

Oracle India Pvt Ltd - Oct 2010-Aug 2013

Tata Consultancy Services - April 2010-Oct 2010

iGATE Global Solutions - Sep 2009-Mar 2010

• Collaborated in team-based, Agile environment to accomplish objectives by deadlines.
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
• Collaborated with management, internal and development partners regarding software application design status and project progress.