Manases Lemus
Elizabeth,NJ
Summary
Dynamic and results-oriented professional with a proven track record at Adidas, adept in customer service and cash handling accuracy. Excelled in fostering team collaboration and enhancing store cleanliness, significantly improving customer satisfaction. Skilled in problem-solving and organizational development, I consistently exceeded sales goals through strategic relationship building and safety oversight.
Overview
3
3
years of professional experience
Work History
Store Associate/cashier/Visual Merchandiser
Adidas
02.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Coordinated with other departments to ensure product availability for promotions, optimizing sales opportunities.
- Maintained clean and inviting store environment, encouraging longer visits from customers.
- Trained new associates in customer service protocols, enhancing team efficiency and consistency.
- Processed transactions quickly to minimize wait times, improving overall customer satisfaction.
- Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
- Resolved customer complaints with empathy and professionalism, restoring confidence in store services.
Store Associate
Marshalls
10.2022 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Construction Laborer
KK&G Gonzalez Contruction
06.2022 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
J Christian Bollwage Finance Academy
447 Richmond St, Elizabeth, NJ 07202-290706-2025
Skills
- Customer assistance
- Customer service
- Cash handling accuracy
- Attention to detail focus
- Organization
- Problem-solving acumen
- Team collaboration
- Store cleanliness maintenance
- Organizational skills development
- Relationship building
- Team leadership
- Safety oversight
Languages
English
Native or Bilingual
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Associate/cashier/Visual Merchandiser
Adidas
02.2024 - Current
Store Associate
Marshalls
10.2022 - 02.2024
Construction Laborer
KK&G Gonzalez Contruction
06.2022 - 09.2022
High School Diploma -
J Christian Bollwage Finance Academy
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