Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Manasha Bradley

Wheeling

Summary

Dynamic professional with extensive experience in customer service and staff management. Proven ability in employee scheduling and data entry, enhancing operational efficiency. Skilled in training and mentoring teams, ensuring high performance and satisfaction. Committed to delivering exceptional service and maintaining accurate documentation.

Overview

12
12
years of professional experience

Work History

Supervisor

Springhill Suites By Marriott
Wheeling
05.2024 - 05.2025
  • Assisted with checking guests in and out. I answered phone calls for reservations. Data entry of reservations. I set up meetings that were held in our meeting rooms. Processed payments, as well as AR payments. I was in charge of scheduling for our employees. Helped assist housekeeping with checking rooms and setting up meeting rooms for guests.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.

.

Production Assistant

Tri-seal
Triadelphia
05.2021 - 05.2023
  • Assisted with collecting forms from machines and reviewing them to verify that the machinery was operating correctly.
  • Provided customer service, answered phone calls, ordered supplies, and machinery parts needed for repair.
  • Conducted an inventory check in the warehouse. Maintained and purchased stock.
  • Provided safety runs throughout the plant to ensure that machinery is operating properly. Made suggestions on how to improve safety procedures.
  • Assisted in routine building maintenance, such as painting walls, floors, and rails. Paved the parking lot by mixing asphalt, repairing holes, and leveling the asphalt using rakes. Then, I completed the project by painting the lines.

Sales Associate

Gumby's
Wheeling
09.2018 - 04.2020
  • Worked as a sales associate, performing duties such as cash handling, bank deposits, and cashing out lottery tickets.
  • Assisted in repairing and providing routine maintenance on lottery machines.
  • Conducted inventory checks, checked in vendors, verified shipments, stocked, and cleaned shelves.
  • Provided customer service, answered phones, and provided assistance as needed.

Youth Worker

Northern Panhandle Workforce Investment Board
Warwood
10.2014 - 06.2019
  • Worked at the front desk of Workforce WV, performing duties such as signing claimants and job seekers up for interviews. I updated resumes and worked in MACC, updating work history. Created MACC accounts and entered client information.
  • Referred clients to WIA (Workforce Investment Act) for training, and to other agencies.
  • Answered phones, scheduled appointments, and filed documents.
  • Performed general indoor and outdoor maintenance for Youth Services System, Inc.

Customer Service Representative

CSC
Columbus
02.2013 - 09.2013
  • Provided customer service and entered data into the system to carry out background checks.
  • Answered phone calls to collect data.

Education

Associate of Applied Science - Business Administration And Management

West Virginia Northern Community College
Wheeling
05-2020

Skills

  • Data entry
  • Employee scheduling
  • Inventory management
  • Customer service
  • Payment processing
  • Staff training
  • Staff management
  • Documentation and reporting
  • Microsoft Excel

Accomplishments

  • PTK Alumni

Timeline

Supervisor

Springhill Suites By Marriott
05.2024 - 05.2025

Production Assistant

Tri-seal
05.2021 - 05.2023

Sales Associate

Gumby's
09.2018 - 04.2020

Youth Worker

Northern Panhandle Workforce Investment Board
10.2014 - 06.2019

Customer Service Representative

CSC
02.2013 - 09.2013

Associate of Applied Science - Business Administration And Management

West Virginia Northern Community College