Manasi Gulati
Astoria,NY
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions. Hospitality professional with diverse experience across multiple roles, providing a unique perspective on customer service and operational excellence.
Overview
6
6
years of professional experience
Work History
Team Lead
Atoboy
New York, United States
10.2022 - 10.2024
- Acted as connection point for management feedback to hourly workforce.
- Oversaw comprehensive training programs and maintained accurate inventory records.
- Assisted guests with beverage selection to further enhance their experience
- Mentored newly hired employees on Toast POS
- Implemented bar inventory and preparation list to streamline beverage service.
- Supported the manager in developing plans for future projects, initiatives and objectives.
Private Chef
Meet Resident
New York, New York
11.2021 - 11.2022
- Planned and prepared food following special diet needs.
- Collaborated closely with each client to ascertain kinds of meals and foods that would meet needs.
- Created menus with seasonal produce while maintaining a budget.
- Focused on customer satisfaction, creating delicious cuisine to impress diners.
Line Cook
Gramercy Tavern
New York, United States
08.2021 - 09.2022
- Progressively moved up from Prep team to various stations within a year.
- Cooked high-quality dishes consistently for more than 200 customers each evening at the Tavern with my station partner.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Line Cook
Morimoto Maui
Kihei, United States
09.2019 - 01.2020
- Handled both morning and evening shifts as a line cook and occasionally assisted prep team.
- Understood the significance of maintaining a well-prepared and organized work area at all times.
- Ensured that all dishes were prepared according to recipe specifications.
Front of House Staff
Apple Pie Bakery Café
Hyde Park, United States
09.2018 - 09.2019
- Collaborated with front of house to package and distribute baked goods.
- Developed professional guest engagement skills.
- Provided exceptional customer service to ensure satisfaction.
Front of House Staff
Ristorante Caterina de' Medici
Hyde Park, United States
09.2018 - 09.2019
- Greeted customers and answered questions about menu items.
- Mastered performing multiple tasks simultaneously in different departments.
Education
Intensive Sommelier Training Degree -
The Institute of Culinary Education (ICE)
New York, NY12.2024
Certified Sommelier - Wine And Beverage
Court of Master Sommeliers
New York12-2024
Level 2 - Wine And Beverage
WSET
New York07-2022
Bachelors in Food Business Management Degree -
The Culinary Institute of America
Hyde Park, NY, United States08.2021
Serv Safe - Food Safety
Culinary Institute of America
New York, NY04-2018
Skills
- Wine Knowledge
- POS Systems
- Attention to Detail
- Customer Service
- Wine Service
- Can Lift Up to 50 Lbs
- Communication
- Food Safety Knowledge
- Positive Attitude
- Teamwork
- Task delegation
- Relationship building
Accomplishments
As part of the previous company I worked for, there would be a monthly newsletter sent out where I was featured for August 2023.
References
References available upon request.
Timeline
Team Lead
Atoboy
10.2022 - 10.2024
Private Chef
Meet Resident
11.2021 - 11.2022
Line Cook
Gramercy Tavern
08.2021 - 09.2022
Line Cook
Morimoto Maui
09.2019 - 01.2020
Front of House Staff
Apple Pie Bakery Café
09.2018 - 09.2019
Front of House Staff
Ristorante Caterina de' Medici
09.2018 - 09.2019
Intensive Sommelier Training Degree -
The Institute of Culinary Education (ICE)
Certified Sommelier - Wine And Beverage
Court of Master Sommeliers
Level 2 - Wine And Beverage
WSET
Bachelors in Food Business Management Degree -
The Culinary Institute of America
Serv Safe - Food Safety
Culinary Institute of America
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