Results-driven professional with a history of overcoming challenges and achieving objectives. Strong work ethic and adaptability in fast-paced environments. Excellent interpersonal skills enhance collaboration and communication. Quick learner capable of independently acquiring new skills.
Overview
4
4
years of professional experience
Work History
Correspondent Liaison
Neighbors Emergency Center
Houston , TX
02.2023 - 04.2025
Identified opportunities for process enhancements in liaison activities.
Conducted research on patient needs to develop tailored solutions.
Prepared comprehensive project plans and budget documentation.
Reviewed daily revenue cycle correspondence, ensuring accurate distribution.
Documented financial records for finance department review.
Processed patient checks and credit card payments for health insurance companies and facilities.
Oversaw incoming communications, prioritizing urgent matters for prompt attention.
Medical Claims Specialist
Healix Infusion Therapy
Sugar Land, Texas
11.2020 - 04.2025
Processed appeals for rejected or partially paid claims, filing additional paperwork as necessary.
Resolved issues related to denied or underpaid claims within designated timelines.
Maintained compliance with HIPAA regulations while managing confidential patient information.
Responded promptly to customer inquiries regarding claim status updates.
Collaborated with departments to implement changes in existing processes and procedures.
Generated reports detailing claim activity metrics, including volume and turnaround time.
Submitted and tracked medical claims to insurance companies using electronic and paper methods.
Reviewed administrative guidelines to address questions during claims processing.
Education
Some College (No Degree) - Medical Billing And Coding
Ashworth College
Norcross, GA
Some College (No Degree) - Early Childhood Education
Stratford Career Institute
California, VA
Some College (No Degree) - Early Childhood Care and Education
Houston Community College
Houston, TX
Skills
Claims processing and revenue cycle management
Medical terminology and HIPAA compliance
Data entry and software proficiency
Customer service excellence
Team leadership and collaboration
Microsoft Office suite and Google Drive
Zoom and Teams usage
Financial transactions handling
Epic and Imagine systems familiarity
Evident and Collab MD experience
Timeline
Correspondent Liaison
Neighbors Emergency Center
02.2023 - 04.2025
Medical Claims Specialist
Healix Infusion Therapy
11.2020 - 04.2025
Some College (No Degree) - Medical Billing And Coding
Ashworth College
Some College (No Degree) - Early Childhood Education
Stratford Career Institute
Some College (No Degree) - Early Childhood Care and Education