Dedicated professional with experience in ramp operations and customer service. Known for effective communication and problem-solving skills, contributing to enhanced customer satisfaction and efficient service delivery.
Overview
1
1
year of professional experience
Work History
Ramp Operator
AGI
St Louis, MO
12.2025 - 06.2026
Operated ground support equipment for efficient aircraft handling
Conducted pre-operation checks to ensure equipment safety and functionality
Assisted in loading and unloading baggage while adhering to safety protocols
Collaborated with team members to streamline ramp operations
Customer Service Representative
Clear Ambassadors
St Louis, MO
05.2025 - 11.2025
Resolved customer inquiries through effective communication and problem-solving techniques.
Assisted in processing orders and ensuring accuracy of transactions.
Managed customer complaints to enhance satisfaction and retention rates.
Collaborated with team members to streamline service delivery processes.
Assisted service customers filling out travel questionnaires for security clearances.