KUPPUSWAMY RAJ
Shrewsbury,MA
Summary
Result-driven Technology Leader with over 20 years of experience driving enterprise architecture, digital transformation, solution strategy, and business development across multiple industry verticals, with deep expertise in Healthcare Provider and Retail sectors. Proven ability to analyze complex customer requirements, assess business and technology risks, and develop scalable, GenAI-enabled solutions that address critical business challenges while accelerating growth. Demonstrated success leading enterprise pursuits, solution consulting, executive stakeholder engagement, and strategic deal execution that consistently improves win rates and delivers measurable business value. Recognized for aligning technology strategy with business objectives, fostering cross-functional collaboration, and building long-term client relationships through innovative, customer-centric solutions and operational excellence.
Overview
32
32
years of professional experience
1
1
Certificate
Work History
Solution Director
WIPRO TECHNOLOGIES
11.2021 - Current
- Solution Director responsible for leading end-to-end pre-sales, solution strategy, and complex bid management for Infrastructure, Cloud, Digital Workplace, and IT Service Management (ITSM) services. Partner with new and existing clients to assess business objectives, challenges, and technology requirements, translating them into scalable, business-aligned solutions with measurable ROI. Develop and present RFI, RFP, RFQ, and proof-of-concept proposals, incorporating GenAI and Agentic AI capabilities to drive operational transformation, productivity, and year-over-year efficiency gains. Collaborate with cross-functional teams, partners, vendors, finance, and product management to define solution architecture, pricing strategies, SOWs, and service offerings while mentoring solution architects and ensuring successful cloud transition and implementation strategies.
- Led end-to-end solution design and pre-sales strategy for Infrastructure, Cloud, Digital Workplace, and IT Service Management (ITSM) engagements, developing competitive RFI, RFP, RFQ, and SOW responses that aligned technology solutions with client business objectives.
- Architected business-driven technology solutions by conducting client discovery, ROI analysis, pricing strategy, and cloud transformation planning while integrating GenAI and Agentic AI capabilities to improve operational efficiency, productivity, and business outcomes.
- Collaborated with cross-functional teams, partners, vendors, finance, and product management to deliver scalable enterprise solutions, mentor solution architects, and drive successful proposal development, solution governance, and customer presentations.
Americas Senior Solution Architect
DXC / HPE
01.2012 - 06.2020
- Developed and led complex digital transformation, hybrid hosting, and managed services solutions for DXC's top enterprise clients, delivering 20–25% operational efficiency improvements over 3–5 years. Collaborated with new and existing clients to assess business objectives, translate requirements into scalable technology strategies, and build ROI-driven business cases. Managed multiple concurrent RFP, RFI, and RFQ pursuits valued between $10M and $300M, presenting executive-level solution proposals and ensuring alignment with business and technical objectives.
- Designed compliant solutions for Public Sector and ITAR environments with FedRAMP and NIST 800-171 requirements, guided cross-functional and offshore solution architects, partnered with vendors throughout the pursuit lifecycle, and provided strategic feedback to enhance global service offerings.
- Architected and delivered enterprise-scale hybrid cloud, managed services, and digital transformation solutions for strategic clients across the Americas, aligning business objectives with scalable, cost-effective technology strategies and driving multimillion-dollar opportunities.
- Led end-to-end solution development for complex RFP, RFI, and RFQ engagements valued between $10M and $300M, collaborating with cross-functional teams, executive stakeholders, and technology partners to develop winning, ROI-driven proposals.
- Advised enterprise and public sector clients on IT strategy, cloud modernization, IT Service Management (ITSM), and regulatory compliance, including FedRAMP and NIST 800-171, while mentoring solution architects and enhancing solution quality through technical leadership and governance.
Opportunity Consultant & ITO Practice Principal
HPE / EDS
01.2006 - 12.2011
- Partnered with Enterprise Architects to deliver business-aligned cloud and workload solutions, ensuring transition strategies supported client objectives and enterprise architecture standards. Led pre-sales engagements by promoting outsourcing services, developing RFI/RFP responses, preparing pricing models, ROI-driven business cases, and presenting acquisition and divestiture proposals to executive stakeholders.
- Led pre-sales consulting and solution development for Infrastructure Technology Outsourcing (ITO), collaborating with Enterprise Architects to design business-aligned cloud, workload, and infrastructure solutions that supported client transformation initiatives.
- Managed end-to-end RFI and RFP response development, creating ROI-driven business cases, pricing strategies, and outsourcing proposals that addressed client requirements and strengthened competitive positioning.
- Partnered with executive stakeholders to present acquisition, divestiture, and IT transformation strategies, driving client engagement, solution adoption, and successful outsourcing opportunities through consultative selling and strategic solution architecture.
Enterprise Architect / Lead Technical Architect
EDS
01.2003 - 12.2005
- Led enterprise architecture and data center transformation initiatives for commercial and public sector organizations, developing modernization, infrastructure optimization, and consolidation strategies aligned with business objectives. Directed complex data center separation and migration programs for global enterprises, leading cross-functional architecture teams across network, identity, workplace, storage, and server technologies to deliver secure, scalable, and business-aligned solutions. Guided end-to-end transformation strategy, solution architecture, and modernization delivery for large-scale infrastructure and digital transformation engagements across multiple industries.
- Led enterprise architecture and large-scale infrastructure transformation initiatives, designing scalable, secure, and business-aligned technology solutions for commercial and public sector organizations, including financial services, telecommunications, manufacturing, aerospace, and government.
- Directed end-to-end data center modernization, consolidation, migration, and separation programs, leading cross-functional teams across network, cloud, server, storage, identity, and workplace technologies to deliver complex transformation projects on time and within scope.
- Developed enterprise technology roadmaps, solution architectures, and digital transformation strategies that optimized infrastructure performance, reduced operational complexity, strengthened business continuity, and aligned IT investments with long-term business objectives.
Delivery Leader, Wireless Division
EDS
07.1994 - 12.2002
- Managed infrastructure service delivery for a shared-hosted wireless billing platform, overseeing operating systems, storage, and database environments supporting CDMA and GSM billing solutions. Collaborated with cross-functional solution teams to deliver high-availability, scalable, and real-time billing platforms on OpenVMS and Solaris, ensuring reliable service delivery, infrastructure performance, and operational excellence for multiple enterprise telecommunications clients.
- Directed infrastructure service delivery for enterprise wireless billing platforms, overseeing operating systems, storage, and database environments to ensure high availability, performance, scalability, and operational resilience across multi-client telecommunications environments.
- Led cross-functional teams in the deployment, integration, and support of CDMA and GSM billing solutions on OpenVMS and Solaris platforms, driving service excellence, incident resolution, capacity planning, and continuous operational improvement.
- Collaborated with solution architects, engineering, and client stakeholders to deliver secure, business-critical telecommunications infrastructure, optimizing service delivery, platform reliability, and SLA compliance while supporting large-scale wireless billing operations.
Timeline
Solution Director
WIPRO TECHNOLOGIES
11.2021 - Current
Americas Senior Solution Architect
DXC / HPE
01.2012 - 06.2020
Opportunity Consultant & ITO Practice Principal
HPE / EDS
01.2006 - 12.2011
Enterprise Architect / Lead Technical Architect
EDS
01.2003 - 12.2005
Delivery Leader, Wireless Division
EDS
07.1994 - 12.2002
MASTER OF SCIENCE - COMPUTER SCIENCE
Rivier University
BACHELOR OF SCIENCE - MATHEMATICS
University of Madras
Education
MASTER OF SCIENCE - COMPUTER SCIENCE
Rivier University
Nashua, NHBACHELOR OF SCIENCE - MATHEMATICS
University of Madras
IndiaSkills
- Business & Technology Alignment
- Strategic Solution
- Cross-Functional Executive Leadership
- IT Strategy & Transformation Governance
- Enterprise Solution Design
- Large-Scale Deal Strategy
- Digital Innovation & Modernization
- Complex Pursuit Leadership
- Business Development & Growth Strategy
- Executive Stakeholder Engagement
- Technology Roadmap Development
- Value-Based Solution Architecture
Certification
AWS Business & Technical Certification, Completed Azure offering trainings, Red Hat OpenShift Containers Sales certification
Additional Career Experience
- Albuquerque Speech and Hearing
- Mind Body MS Charity
- SCORE Mentor
Skills
- Albuquerque Speech and Hearing
- Mind Body MS Charity
- SCORE Mentor
Scholarly Publications
- Ad Fontes: A Survey of New Testament Hymnody and Its Correlates in Early Negro Spirituals
- Cain Hope Felder: Life, Ministry, and Thought
- Contextual Considerations in a Tension Filled New Testament Text
- Book Review: The Eschatology of 1 Peter (SNTS 157)
Personal Information
Title: Executive Leader | Higher Education | Student Affairs | Strategic Partnerships | Community Engagement | Organizational Leadership
Board Leadership
- Keystone Community Development Corporation, Board Leadership, Community Development | Strategic Oversight
- Westside Holistic Family Services, Board Chair, 2011, 2016, Provided governance oversight for the nonprofit organization supporting an alternative school, community health center, and banking center. Guided organizational strategy, executive accountability, financial stewardship, and board governance while advancing mission-driven community initiatives.
Executive Impact
- More than 20 years of executive leadership experience spanning higher education, healthcare, nonprofit, and faith-based organizations.
- Directed mission integration and organizational culture initiatives supporting a federally qualified health center with more than 700 employees.
- Partnered with executive leadership to achieve strategic organizational benchmarks, including patient satisfaction goals aligned with the organization's Faith Pillar.
- Provided governance oversight and financial stewardship for nonprofit organizations managing annual operating budgets ranging from $323,000 to more than $1.3 million.
- Secured grant funding supporting workforce development, employee wellness, leadership development, and community engagement initiatives.
- Built strategic partnerships with healthcare systems, educational institutions, nonprofit organizations, civic leaders, government agencies, and community stakeholders.
- Advanced organizational effectiveness by strengthening leadership capacity, employee engagement, and mission-driven organizational culture.
- Mentored students, faculty, nonprofit professionals, ministry leaders, and emerging community leaders while fostering leadership development and institutional excellence.
PROFESSIONAL RECOGNITION
- CEO of the Year Baltimore Business Journal (2024)
- Influential Maryland Circle of Influence The Daily Record (2024)
- Maryland Tourism Person of the Year Maryland Tourism Council (2022)
- Destination Marketing Partner of the Year Maryland Destination Marketing Organizations (2021)
- Sport Tourism Executive of the Year National Association of Sports Commissions (2017)
- Tourism Partner of the Year Wicomico County Recreation, Parks & Tourism (2017)
- Influential Marylander Civic Leadership The Daily Record (2010)
- Kentucky Colonel Commonwealth of Kentucky (2004)
PROFESSIONAL CREDENTIAL
Sports Tourism Strategist (STS), Sports Events and Tourism Association (Sports ETA)