MANBIR KAUR
Briarwood,USA
Summary
Certified Public Health Educator prepared to excel in community health initiatives. Brings valuable experience in designing educational programs that promote healthy behaviors and prevent disease. Highly collaborative and results-driven, ensuring adaptability and reliability in dynamic environments. Skilled in health promotion and community outreach, with focus on impactful health education.
Overview
16
16
years of professional experience
1
1
Certification
Work History
PUBLIC HEALTH EDUCATOR SHADOW
QUEENS HOSPITAL CENTER (HHC)
Queens, NY
01.2024 - Current
- Counseled 100+ clients annually with empathy
- Developed strategies, increasing awareness by 30%
- Organized community events promoting healthy lifestyles, resulting in increased engagement from local residents in improving their wellbeing.
- Provided guidance to fellow educators on best practices in public health education, elevating overall quality of instruction.
Clerical Associate Level III
QUEENS HOSPITAL CENTER (HHC)
Queens, NY
10.2021 - Current
- Check in patients by verifying all demographic and insurance information using EPIC.
- Assure consents and necessary information is signed prior to visit.
- Perform pre-registration to verify insurance eligibility and patient information.
- Follow procedures and standards for referring patients to Financial Counseling and Managed Care.
- Manage referral and patient work queues in EPIC.
- Answer phone and resolve patient inquiries regarding scheduling, refills, lab orders, etc.
- Assure mandatory trainings are completed in a timely manner.
- Performed Morning Huddles in absence of clinic manager.
- Assisted in Process Improvement projects with Administration.
- Implemented strategies to improve patient experience.
- Created standard work for clinic processes.
- Sort and distribute incoming mail and faxes.
- Managed patient records and ensured accurate data entry in electronic health systems.
- Coordinated appointment scheduling and optimized front desk operations for improved patient flow.
- Trained new clerical staff on administrative procedures and hospital protocols to enhance team performance.
Clerical Associate Level III
ELMHURST HOSPITAL CENTER (HHC)
Queens, NY
02.2021 - 10.2021
- Perform patient registration and scheduling appointments
- Assure consents and necessary information is signed prior to visit
- Place work orders for maintenance issues
- Answer phone and resolve patient/staff inquiries
Nursing Technician
LONG ISLAND JEWISH FRANKLIN HOSPITAL
Valley Stream, NY
05.2013 - 06.2020
- Take and record vital statistics including weight, height, temperature, respiratory, pulse and blood pressure
- Assist patients with bathing, dressing, toileting, turning positions, feeding, etc.
- Dress beds and assist with shifting patient from one bed to other
- Take urine samples for testing purposes
- Perform EKG
- Perform wound cleaning
- Ensured safe, clean and comfortable environment
- Resolving patient questions and addressing their concerns
Emergency Room Technician
11.2012 - 05.2013
- Conduct oxygen setup, Foley catheter removals as instructed
- Assist the doctor in preliminary examination
- Conduct CPR under supervision of RN when required
- Observing other details and vital signs
- Performed EKGs and finger stick
- Documented patient care data
Medical Assistant
DIAGNOSTIC CENTER
Queens Village, NY
02.2010 - 03.2011
- Schedule patient appointments
- Update and maintain patient files and records
- Monitor patient blood sugar
- Urinalysis testing, anatomy and vital signs.
Education
B.S. - Business Finance, Economics and Management
Bachelor of Science -
Empire State College
05-2013
A.S. - Accounting
Borough of Manhattan Community College
05-2008
Skills
- HIV Prevention and Counseling
- Multilingual – English, Punjabi, Hindi, Urdu
- Client Confidentiality
- Knowledge of HIV/AIDS policies
- Public Health Education
- Program Development
- Community Outreach
- Health Communication
- Empathy
- Public Health Educator Exam #5119 – May 21, 2025 (List #19 of 130) - Score 100%
- Management
- Ability to Multi-task
- Great attention to detail
- Proven customer service and organizational skills
- Able to answer telephone calls and greet visitors efficiently
- Communication
- Preparing reports and forms
- Clinical
- Vital signs, phlebotomy, specimen processing, EKG, skin puncture, urinalysis, hemoglobin Estimation and Microhematocrit
- Morgue Attendant
- Practice Filing Associate
- Technology
- EPIC, Soarian Suite, Patient Secure, Maintenance Connection, PeopleSoft
- Microsoft Office: Excel, Word, PowerPoint, and Outlook
- Typing Speed: 50 WPM
- Knowledge of business principles
- Ability to work independently
Certification
- NY Center for Medical Assistant Training – Feb 2010
- EKG/Phlebotomy Technician License
- Public Health Educator Exam #5119 – May 21, 2025 (List Number 19 of 130) - Score: 100%
Languages
Multilingual – English, Punjabi, Hindi, Urdu
Timeline
PUBLIC HEALTH EDUCATOR SHADOW
QUEENS HOSPITAL CENTER (HHC)
01.2024 - Current
Clerical Associate Level III
QUEENS HOSPITAL CENTER (HHC)
10.2021 - Current
Clerical Associate Level III
ELMHURST HOSPITAL CENTER (HHC)
02.2021 - 10.2021
Nursing Technician
LONG ISLAND JEWISH FRANKLIN HOSPITAL
05.2013 - 06.2020
Emergency Room Technician
11.2012 - 05.2013
Medical Assistant
DIAGNOSTIC CENTER
02.2010 - 03.2011
A.S. - Accounting
Borough of Manhattan Community College
B.S. - Business Finance, Economics and Management
Bachelor of Science -
Empire State College