Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manda Cowherd

Lexington,Kentucky

Summary

Dedicated and trustworthy professional with a strong background in customer service and pet care, notably at Blu's Pet Services. Recognized for reliability and effective client communication, I excel in maintaining cleanliness and ensuring a secure environment for pets. Adaptable and positive, I thrive in fast-paced settings while delivering exceptional service.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

30
30
years of professional experience

Work History

Pet Sitter

Blu's Pet Services
Lexington, KY
01.2023 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Enhanced pet owners' peace of mind by providing daily updates and photos of their pets during their absence.
  • Ensured sanitary environment for pets by regularly cleaning litter trays and food and water bowls.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.

Receptionist

Unique Lawn & Landscape
Lexington, KY
09.2003 - Current

Answer calls, schedule free consultations, send quotes and invoices to customers

Customer Service Representative

ACS
Lexington, KY
04.2005 - 02.2007

I was a key holder, I opened and closed the store most days. I was responsible for counting down the drawers and making the bank deposit at the end of the day. I answered sometimes complex questions for customers regarding electronics. I also sold and activated cell phones as well. It was important to remain calm in a fast paced, sometimes stressful environment.

Sales Associate

Radio Shack
Frankfort,Ky
05.1997 - 08.1998
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Cashier

Walmart
Frankfort, Ky
03.1996 - 10.1996

Handled cashier duties across various departments including front end, lawn care, jewelry, electronics, and customer service desk.

Education

Graduate Certificate - Medical Billing And Coding

US Career Institute
Fort Collins, CO
05.2007

Skills

  • Honest and trustworthy
  • Positive attitude
  • Punctual and reliable
  • Adaptability and dependability
  • Customer service
  • Cleanliness maintenance
  • Client communication
  • Clean background check

Timeline

Pet Sitter

Blu's Pet Services
01.2023 - Current

Customer Service Representative

ACS
04.2005 - 02.2007

Receptionist

Unique Lawn & Landscape
09.2003 - Current

Sales Associate

Radio Shack
05.1997 - 08.1998

Cashier

Walmart
03.1996 - 10.1996

Graduate Certificate - Medical Billing And Coding

US Career Institute