MANDASIA MCGRUDER
Des Moines
Summary
Hardworking and reliable Customer Service worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Energetic Cashier with 5 years of experience assisting customers in busy settings with speedy order processing.
Overview
8
8
years of professional experience
Work History
Security Guard
Allied Universal Security Services
08.2019 - 02.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Cashier
GITnGO
02.2021 - 07.2021
- Greet and serve customers, stock shelves and coolers, keep store clean, multiple safe drops daily, close and secure store nightly
Cashier Specialist
Compton Cure
08.2018 - 06.2020
- Worked closely with front-end staff to assist customers and maintain satisfaction levels
- Offered every customer immediate and targeted attention to meet needs and promote Medicinal offerings
- Increased sales 20% by suggesting specific purchases to customers
- Backed up inventory department by stocking shelves, retrieving products and helping customers
- Learned roles of other departments to provide coverage and keep store operational
Sales Associate
Marshall's
07.2017 - 03.2018
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Kept apprised of emerging trends and provided informative customer service to assist in product selection
- Assisted customers by finding needed items and checking inventory for items at other locations
- Performed floor moves, merchandising, display maintenance
Warehouse Worker
Citi Staff
07.2015 - 04.2016
- Stood for extended time periods to perform packaging tasks to complete order fulfillment process
- Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations
Education
High School Diploma -
Cenntennial High School
Compton, CASkills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
Timeline
Cashier
GITnGO
02.2021 - 07.2021
Security Guard
Allied Universal Security Services
08.2019 - 02.2023
Cashier Specialist
Compton Cure
08.2018 - 06.2020
Sales Associate
Marshall's
07.2017 - 03.2018
Warehouse Worker
Citi Staff
07.2015 - 04.2016
High School Diploma -
Cenntennial High School
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