Mandeep Kaur
Mansfield,Texas
Summary
Dedicated RN committed to providing quality, compassionate, and supportive patient care and education. Over 8 years of experience within medical-surgical, cardiovascular progressive care and COVID 19 progressive care settings. Seeking a career transition into RN Telehealth/case manager to use acquired skills and knowledge to assist Banner Health in providing excellent patient care by developing and improving nursing practice with education and training. Possesses a BSN in Nursing. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Nurse, Cardiac Progressive Care
Baylor All Saints Medical Center
06.2022 - Current
- Managed quality care from admission to discharge for patients with heart failure, end-stage renal disease, coronary artery disease, pulmonary hypertension, and other vascular diseases, COVID 19, and COVID 19-related symptoms and diseases with direct patient care and coordinating with interdisciplinary team members.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, transdermal, intravenous, subcutaneous, and intramuscular routes and monitored responses, while working with healthcare teams to adjust care plans.
- Collected blood, tissue, and other laboratory specimens and submitted to the lab for testing.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Updated patient charts with data such as medications, and assessments to keep records current and support accurate treatments.
- Trained new graduate nurses and travel nurses in proper techniques, care standards, operational procedures and safety protocols.
- Audited charts and reviewed clinical documents to verify accuracy.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Expanded clinical knowledge base by attending continuing education courses focused on advancements in cardiac nursing practice.
- Educated family members and caregivers on patient care instructions.
- Provided emotional support to patients and families coping with challenging cardiac diagnoses, helping them navigate difficult decisions regarding treatment options and end-of-life care.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Reduced patient readmission rates by providing thorough discharge education and follow-up care coordination.
Cardiac Stepdown Registered Nurse
John Peter Smith Hospital
05.2017 - 05.2022
- Assessed client daily for health changes and pain control.
- Monitored client’s overall health, including vital signs, liquid, and food intake and output daily.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
- Contributed to a high standard of care through ongoing professional development and staying current on best practices in cardiac nursing.
- Provided critical care to complex cardiac patients, reducing readmission rates and improving overall health.
- Educated family members and caregivers on patient care instructions.
- Served as an effective liaison between physicians, other healthcare providers, patients, and family members while coordinating optimal care planning efforts for each patient''s unique situation.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Ensured patient safety by strictly adhering to infection control protocols and maintaining a clean working environment.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Handled a high volume of complex patients by prioritizing tasks and effectively delegating responsibilities to other team members, resulting in efficient patient care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed the administration of medication effectively, ensuring accurate dosages and preventing adverse reactions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Educated patients about self-care at home following discharge from the hospital setting; increased adherence to treatment regimens which led to lower readmission rates.
- Enhanced patient recovery by providing specialized cardiac care and monitoring their progress.
Clinic Registered Nurse
Dallas Medical Center
11.2016 - 06.2017
- Planned and implemented patient care to treat conditions or mitigate symptoms.
- Facilitated continuity of care by effectively communicating with primary healthcare providers regarding pertinent clinical findings and collaborating on optimal treatment strategies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Educated patients, families and caregivers about conditions and treatments.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed physical, emotional, social, and spiritual needs of each patient.
- Administered medications and topic treatments to address patient symptoms.
- Promoted a safe and secure environment for patients, staff, and visitors by adhering to infection control protocols and maintaining an organized workspace.
- Developed strong therapeutic relationships with patients through empathy, cultural sensitivity, and open communication channels that foster trust.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Increased patient satisfaction with care received by actively listening to concerns, providing clear explanations about treatment plans, and addressing questions promptly.
- Educated family members and caregivers on patient care instructions.
- Provided education to patients on health promotion strategies such as lifestyle modifications, medication adherence, self-care techniques, and disease management principles.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Pharmacy Technician Trainee
Nucare Pharmacy
06.2015 - 09.2016
- Resolved third-party billing, computer system and customer service issues.
- Supported pharmacy operations by accurately entering prescription data into computer system, minimizing errors and expediting service times.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Managed opening and closing duties for pharmacy.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Ensured regulatory compliance with thorough record-keeping practices, including accurate documentation of medication dispensing activities.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Aided customers in understanding how to properly take medications.
- Completed insurance forms and billed insurance companies.
- Effectively managed time-sensitive tasks such as compounding or reconstituting medications under pharmacist supervision, ensuring prompt delivery to patients without compromising quality standards.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Cashier
Jack In The Box
11.2012 - 06.2013
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Processed refunds and exchanges in accordance with company policy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Assisted customers with returns, refunds and resolving transaction issues.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Restocked and organized merchandise in front lanes.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Science - Nursing
S.N. College of Nursing
Rajasthan, India12.2012
High School Diploma -
B.D.S. Public School
India03.2007
Skills
- Direct Patient Care
- Accurate Documentation
- Delegation and Motivation
- Compassionate and Caring
- Decision Making
- Critical Thinking
- Creative Problem Solving
- Patient Condition Monitoring
- Teamwork and Collaboration
- Clear Patient Communication
- Preventive Healthcare
- Vital signs monitoring
- Monitoring Vital Signs
- Tracheostomy Care
- Medication and IV administration
- EMR / EHR (Epic)
- Discharge Planning
- Telemetry Interpretation
- Physical assessments
Certification
- Registered Nurse, State of Texas , RN#897004, March 2016, Current, Active
- Advanced Cardiovascular Life Support (ACLS), American Heart Association, Current
- Basic Life Support (BLS), American Heart Association, Current
- Stroke Certification (NIHSS)
Timeline
Registered Nurse, Cardiac Progressive Care
Baylor All Saints Medical Center
06.2022 - Current
Cardiac Stepdown Registered Nurse
John Peter Smith Hospital
05.2017 - 05.2022
Clinic Registered Nurse
Dallas Medical Center
11.2016 - 06.2017
Pharmacy Technician Trainee
Nucare Pharmacy
06.2015 - 09.2016
Cashier
Jack In The Box
11.2012 - 06.2013
Bachelor of Science - Nursing
S.N. College of Nursing
High School Diploma -
B.D.S. Public School
- Registered Nurse, State of Texas , RN#897004, March 2016, Current, Active
- Advanced Cardiovascular Life Support (ACLS), American Heart Association, Current
- Basic Life Support (BLS), American Heart Association, Current
- Stroke Certification (NIHSS)
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