Mandeep Rai
Hotel Management
San Bruno,CA
Summary
Background includes improving performance, reducing costs and eliminating waste to maximize profitability of food service operations. Strategic planner with superior communication and problem-solving abilities.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Food and Beverage Operations Manager
Marriott International, Inc.
San Francisco, CA
07.2022 - Current
- Maintained highest standards for beverage quality and service.
- Resolved customer complaints involving food or beverage quality and service.
- Coordinated employee schedules, payroll and new hire training.
Senior Food and Beverage Server
Marriott International, Inc.
San Francisco Burlingame , CA
07.2016 - 07.2022
- Cultivated warm relationships with regular customers.
- Increased sales significantly by upselling higher-end products to customers.
Food and Beverage Assistant Manager
Ramada Property Group
Chandigarh, Punjab India
02.2015 - 04.2015
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
Food and Beverage Supervisor
J W Marriott
Chandigarh , Punjab India
02.2013 - 03.2015
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Created new drink list, outlined steps and training staff on correct preparation.
Food and Beverage Server
J W Marriott
Chandigarh, Punjab India
02.2011 - 03.2013
Education
MBA - Hotel Management
Punjab University
Punjab 02.2009 - 02.2011
Bachelor of Arts - Graduation
Govt College
Punjab 02.2006 - 02.2009
Skills
Guest relations management
Food sales and promotion
Problem-Solving
Menu development
Cost controls
Scheduling
Strategic planning
Certification
Food and beverage executive program
Timeline
Food and Beverage Operations Manager
Marriott International, Inc.
07.2022 - Current
Senior Food and Beverage Server
Marriott International, Inc.
07.2016 - 07.2022
Food and Beverage Assistant Manager
Ramada Property Group
02.2015 - 04.2015
Food and beverage executive program
03-2014
Food and Beverage Supervisor
J W Marriott
02.2013 - 03.2015
Food and Beverage Server
J W Marriott
02.2011 - 03.2013
MBA - Hotel Management
Punjab University
02.2009 - 02.2011
Bachelor of Arts - Graduation
Govt College
02.2006 - 02.2009