Mandeepa Shrestha

• Enhanced member satisfaction by providing exceptional customer service and addressing concerns promptly.
• Proactively identified potential safety hazards in the facility through regular walk-throughs, minimizing risk exposure for both employees and members.
• Maintained a clean and safe environment for guests, conducting regular safety inspections and coordinating necessary repairs.
• Developed comprehensive onboarding materials for new hires, facilitating smooth transitions into their positions at the fitness center.
• Trained newly hired employees, offering insight into job duties and providing positive feedback on work.

• Administered medications safely and accurately, adhering to strict protocols for dosage and administration.
• Improved patient care by diligently monitoring and recording vital signs and symptoms.
• Developed strong rapport with patients through active listening, empathy, and effective communication skills.
• Assessed patients'' needs and developed individualized care plans to enhance recovery.

• Conducted thorough head-to-toe assessments on assigned pediatric patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
• Worked alongside experienced nursing professionals to learn new procedures.
• Performed pediatric-focused assessments, obtained vital signs, and monitored growth and development milestones.
• Administered medications and vaccinations per provider orders, following pediatric dosage and safety protocols.

• Assisted with caring for patients with diverse medical conditions, including respiratory, cardiovascular, gastrointestinal, and neurological disorders.
• Administered medication under supervision, including oral, IV, and subcutaneous forms, and monitored patients for adverse reactions.
• Conducted patient assessments, monitored vital signs, and observed for changes in condition, reporting findings to supervising nurses.
• Practiced infection control procedures, including hand hygiene and sterilization techniques, to ensure a safe care environment.
• Assisted in performing daily activities for patients, including bathing, dressing, and feeding, promoting comfort and dignity.

• Guided students towards independent problem-solving skills through collaborative learning exercises during tutoring sessions.
• Boosted student confidence and motivation with personalized encouragement and constructive feedback on assignments.
• Promoted effective study habits by sharing proven strategies for time management, organization, and test preparation.
• Enhanced student comprehension by providing one-on-one and group tutoring sessions in various academic subjects.
• Assisted students in improving their grades by identifying individual strengths and weaknesses, and developing customized study plans.

Assisted in the care of pregnant women during labor and delivery, providing support to both mothers and newborns under the supervision of experienced nurses.
Participated in assessments of labor progression, including monitoring fetal heart tones, maternal vital signs, and contractions.
Gained hands-on experience in providing post-delivery care for mothers and newborns, including assisting with breastfeeding initiation and conducting newborn assessments.
Provided emotional support to patients and families, offering comfort during labor and helping reduce anxiety in high-stress situations.
Ensured adherence to infection control and safety protocols, including maintaining a sterile environment during labor and delivery procedures.

Developed skills in patient communication, including providing emotional support and educating patients about their conditions and treatment plans.
Observed and assisted in the care of post-operative orthopedic patients, gaining hands-on experience with musculoskeletal conditions and surgical recovery.
Learned to assess patients' pain levels, monitor vital signs, and document observations under the guidance of experienced RNs.

• Observed patient care in inpatient psychiatric and behavioral health settings under RN supervision.
• Learned and applied concepts of de-escalation, safety protocols, and patient advocacy in mental health care.
• Maintained professional interactions with patients and staff, respecting confidentiality and HIPAA guidelines.
• Shadowed nurses during therapeutic communication, mental status assessments, and group therapy facilitation.