Mandi Adkins
Kingsport,TN
Summary
Motivated chemical industry professional with significant experience in quality assistance, chemical operations and Operations Management, and turnaround planning, coordination and execution. Skilled in advanced lock out tag out, procedure development, improvement of existing processes and safe work practices. Strong focus on teamwork, adaptability, collaboration and achieving measurable results. Known for organization, troubleshooting, excellent written and verbal communication and ability to "think outside the box".
Overview
17
17
years of professional experience
1
1
Certification
Work History
Advanced Quality Assurance Representative
Eastman Chemical Company
01.2021 - Current
- Presented findings from audits to management teams, driving improvements in overall operational performance.
- Maintained detailed records of test results, providing valuable data for future process improvements.
- Streamlined QA processes for increased efficiency, reducing time spent on repetitive tasks.
- Participated in ongoing professional development programs focused on staying current with emerging industry trends and advancements in technology impacting the field of quality assurance.
- Managed multiple projects simultaneously, ensuring timely completion of all QA tasks and deliverables.
- Contributed to cost reduction initiatives by identifying opportunities for process improvements related to product design or manufacturing methods that could impact overall quality levels positively.
- Enhanced customer satisfaction by identifying and resolving product defects in a timely manner.
- Supported successful product launches by conducting pre-release testing to confirm compliance with customer expectations and industry standards.
- Partnered with engineering teams to develop robust solutions for recurring quality issues.
- Conducted thorough audits of production facilities, ensuring compliance with industry standards and regulations.
- Performed root cause analysis on identified defects, contributing to effective problem resolution and prevention strategies.
- Assisted with developing and implementing quality assurance improvements based on call evaluation results.
- Drafted performance and quality assurance reports and presented findings at weekly and monthly quality meetings.
- Spearheaded efforts to achieve and maintain ISO certification for the organization, showcasing a commitment to delivering high-quality products and services.
- Served as a subject matter expert within the organization, providing guidance on best practices for maintaining high levels of quality assurance across all functions.
- Developed training materials for new hires, fostering a culture of continuous improvement within the QA team.
- Collaborated with cross-functional teams to address quality issues and implement corrective actions.
- Developed and maintained quality assurance procedure documentation.
- Created and revised procedures, checklists and job aids to reduce errors.
- Provided technical support to production personnel.
- Assisted in developing inspection and testing protocols.
Operations Team Manager
Eastman Chemical Company
05.2017 - 01.2021
- .
- Oversaw daily operations, ensuring timely completion of tasks while maintaining exceptional quality standards.
- Established performance metrics to track progress, identify trends, and inform data-driven decision-making processes.
- Championed a culture of collaboration, innovation, and accountability within the operations team.
- Facilitated ongoing training programs for staff members to enhance skillsets and boost overall team performance levels.
- Fostered open lines of communication between team members, promoting a collaborative environment that drove collective success.
- Evaluated team performance regularly to identify opportunities for improvement or professional development initiatives.
- Improved operational efficiency by implementing streamlined processes and optimizing team workflows.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed operations in both Material's Handling and then A&B sections
- Oversaw construction and maintenance shut down of anhydrous ammonia system and conversion to hydrous ammonia. Developed shut down and washout plans, loto procedures, system openings plan and instrument/valve removal from anhydrous system.
Capital Construction Coordinator
Eastman Chemical Company
01.2015 - 05.2017
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support construction, maintenance and turnaround work
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Developed maintenance packages which included washout procedures, lock out tag out procedures, P&IDs, comprehensive system openings package, consolidated maintenance list and any other pertinent information related to the job or asset being maintenances
- Individually developed, implemented the use of and published a 65-SOP LOTO database for B545/B380 TMCD plants, utilities included, which is still in use today
- Developed a detailed, technical washout plan for new tie ins to existing TMCD assets from B645
- Responsible for permitting of 120+ contract employees daily - safe work, hot work, confined space and any associated loto
Utility Operator
Eastman Chemical Company
08.2013 - 01.2015
- Promoted teamwork among staff members, fostering a positive work environment conducive to high productivity levels.
- Facilitated smooth transitions between shifts through thorough handover briefings, ensuring continuity in plant operations.
- Improved plant efficiency by monitoring and adjusting equipment settings based on operational needs.
- Supported plant operations with quick response times to address any emergencies or shutdowns.
- Trained new employees on proper operating procedures, ensuring a consistent level of quality across all shifts.
- Ensured accurate record-keeping by maintaining up-to-date of issues or activities conducted.
- Streamlined communication among team members with clear and concise task assignments for efficient daily operations.
- Continuously sought opportunities for process improvement, sharing insights and recommendations with management to drive operational excellence.
- Responded to emergency calls for troubleshooting.
- Verified that all safety procedures were followed while working on utility systems.
Turnaround Coordinator
Eastman Chemical Company
05.2013 - 01.2015
- Minimized operational disruption through efficient coordination between various departments involved in the turnaround process.
- Developed contingency plans to address potential challenges or issues encountered during the course of a turnaround project.
- Mentored junior staff members on turnaround planning and execution, fostering a culture of continuous learning and professional development.
- Contributed to increased plant uptime by effectively planning and executing shutdowns and restarts during turnarounds.
- Implemented best practices in turnaround management, leading to continuous improvement in overall performance metrics.
- Ensured timely completion of turnarounds by closely monitoring progress and addressing any delays or bottlenecks.
- Improved safety performance with thorough risk assessments and adherence to safety protocols during turnarounds.
- Reduced downtime in operations by carefully coordinating maintenance activities and resources.
- Facilitated clear communication channels among all stakeholders, fostering a collaborative work environment that promoted successful turnarounds.
- Collaborated with cross-functional teams to ensure smooth execution of turnaround projects.
- Conducted post-turnaround evaluations, identifying areas for improvement and implementing corrective action plans accordingly.
- Investigated and reported accidents, incidents, or safety concerns to appropriate personnel.
- Collaborated with maintenance crews and to resolve problems and facilitate seamless operations.
- Developed all LOTO checklists for operations
- Managed all daily permitting - hot work, safe work, confined space
- Coordinated multiple times daily with maintenance personnel to ensure a seamless effort and to stay abreast to any issues of concern
- Successfully managed and coordinated 7 turnarounds injury free
- Successfully managed and coordinated 7 shutdowns with on-time startups
1st Operator
Eastman Chemical Company
12.2007 - 08.2013
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Collaborated with team members to troubleshoot and resolve issues quickly minimizing production delays.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Collaborated with other departments to optimize production workflows.
- Prepared reports and technical documentation of day-to-day production processes.
- Developed operations locks system for A&B section - heritage and TMCD operating plants
- Completed Operator Apprenticeship
- Supported Technology Division in bench unit experimental runs
Education
Bachelors - Chemistry
East Tennessee State University
Johnson City, TNAssociates - Pre-Engineering -General
Northeast State Community College
Blountville, TN05.2023
Associates - Pre-Engineering - Chemical
Northeast State Community College
Blountville, TN05.2023
Associates - Mathematics
Northeast State Community College
Blountville, TN05.2023
Associates - Chemistry
Northeast State Community College
Blountville, TN05.2023
Associates - Physics
Northeast State Community College
Blountville, TN05.2023
Skills
Collaboration
Certification
ISO 9001:2015 Lead Auditor Certification
Timeline
Advanced Quality Assurance Representative
Eastman Chemical Company
01.2021 - Current
Operations Team Manager
Eastman Chemical Company
05.2017 - 01.2021
Capital Construction Coordinator
Eastman Chemical Company
01.2015 - 05.2017
Utility Operator
Eastman Chemical Company
08.2013 - 01.2015
Turnaround Coordinator
Eastman Chemical Company
05.2013 - 01.2015
1st Operator
Eastman Chemical Company
12.2007 - 08.2013
Bachelors - Chemistry
East Tennessee State University
Associates - Pre-Engineering -General
Northeast State Community College
Associates - Pre-Engineering - Chemical
Northeast State Community College
Associates - Mathematics
Northeast State Community College
Associates - Chemistry
Northeast State Community College
Associates - Physics
Northeast State Community College
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