Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Mandi Canet

Monroe,NE

Summary

High-performing manager with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Overview

20
20
years of professional experience

Work History

Operations Support Manager

Ramada Sharjah
Columbus, NE
03.2019 - 12.2024
  • Monitored the performance of the front desk, housekeeping, and maintenance staff, providing regular feedback to the owners when requested.
  • Oversaw inventory management, ordering, ensuring adequate supplies, while controlling costs.
  • Resolved conflicts between staff members or guests when necessary.
  • Built and maintained productive relationships with employees while leading and training them to be successful in their positions.
  • Created a positive work environment for staff by providing guidance, support, recognition and motivation.
  • Managed budgeting processes including forecasting revenues and expenses for the hotel.
  • Oversaw recruiting, interviews and new employee hiring.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Developed strategic plans for increasing occupancy rates and improving overall profitability.
  • Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, special requests and operational challenges.

Travel Center General Manager

Loves Travel Stop
Valley Ne, NE
12.2014 - 02.2019
  • I traveled to five different stores within the United States to help open new stores and assist with recruiting and training.
  • Promoted to General Manager of the travel center restaurant only four months after starting with the company.
  • Managed daily operations of the travel center, ensuring compliance with all applicable laws and regulations.
  • Delegated work to staff, setting priorities and goals.
  • Supervised a team of 25 or more employees, providing guidance, coaching, and training as needed.
  • Planned employee schedules to ensure appropriate staffing levels during peak hours of operation.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained records related to personnel, payroll, finances, and inventories according to company guidelines.

Handmade Crafts Artist

Craft Village
Columbus, NE
01.2009 - 10.2014
  • Taught multiple craft classes at the store and at after school programs at our local schools in Columbus.
  • Generated new product ideas by researching current trends in the industry.
  • Organized craft supplies such as fabric, yarns, beads and tools in an efficient manner.
  • Created custom pieces based on customer requests using a variety of techniques, such as painting, wreath-making, wedding decor, beading, crochet, knitting, and sewing.
  • Designed, created and sold handmade jewelry items including necklaces, earrings and bracelets.
  • Assisted with the setup of craft shows and displays for potential customers.
  • Managed inventory and supplies to ensure materials were available when needed.

Travel Center General Manager

Klub 81
Humphrey , NE
10.2004 - 12.2008
  • I started out as a dishwasher and was promoted to General Manager three months after starting. I was right out of high school with no experience, but I was excited to take on the challenge.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels of products sold in store to ensure adequate stock is available at all times.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Conducted weekly meetings with staff to review performance goals, objectives, and operational procedures.
  • Completed opening, closing, and shift change functions to maintain operational standards each day.
  • Assisted with payroll, bank deposits, and entered information on the computer.

Education

High School Diploma -

Twin River High School
Genoa, NE
05-2003

Skills

  • Operations oversight
  • Decision-making
  • Expense reports
  • Team leadership
  • P&L management
  • Troubleshooting and problem solving
  • High-pressure environments
  • Customer service
  • Invoice processing
  • Employee relations and conflict resolution
  • Risk management
  • Policies and procedures implementation
  • Microsoft office suite expert
  • Staff development
  • Assignment delegation
  • Onboarding and orientation
  • Employee motivation
  • Goal setting
  • Scheduling coordination

Affiliations

  • Play softball and volleyball in the summer to socialize in the community.

References

References available upon request.

Timeline

Operations Support Manager

Ramada Sharjah
03.2019 - 12.2024

Travel Center General Manager

Loves Travel Stop
12.2014 - 02.2019

Handmade Crafts Artist

Craft Village
01.2009 - 10.2014

Travel Center General Manager

Klub 81
10.2004 - 12.2008

High School Diploma -

Twin River High School

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Mandi Canet