Summary
Overview
Work History
Education
Skills
References
Timeline
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Mandi Day

Parker,USA

Summary

Dynamic HR leader with extensive experience at LifePoint Health, excelling in succession planning and performance management. Proven track record in driving organizational development and implementing HR strategies that enhance employee relations. Proficient in HR systems like Lawson and skilled in coaching teams to achieve operational excellence.

Overview

26
26
years of professional experience

Work History

Market People Services Director

LifePoint Health
12.2022 - Current
  • Executed HR strategy and provided leadership at the market level by serving as a strategic partner to Facility Officers, and other leadership team members.
  • Oversaw all HR activities to ensure alignment with business objectives, using data-driven recommendations and solutions.
  • Established fundamental HR initiatives supporting organizational strategic direction.
  • Coordinated standardized Market HR functions to enhance operational efficiency.
  • Delivered sound HR guidance to leadership for informed decision-making.
  • Maintained compliance with JCAHO, DFPS standards, and federal regulations.
  • Ensured adherence to HR standards related to licensing and accreditation.
  • Developed and implemented HR policies to support personnel management and drive positive employee experiences.

HR Manager

Lifepoint Health, HRMC
06.2020 - 12.2022
  • Developed and implemented HR strategies to align workforce with company goals.
  • Managed recruitment and hiring processes, ensuring timely staffing solutions.
  • Resolved employee relations issues, including performance management and conflict resolution.
  • Organized meetings, training sessions, and orientation programs for all staff levels.
  • Cultivated an employee-oriented culture emphasizing quality and continuous improvement.
  • Ensured compliance with TJC and hospital requirements through collaboration with professionals.
  • Conducted needs assessments for contract staff in consultation with Directors and Managers.
  • Processed onboarding for new hires, maintained employee records, and tracked licensure.

HR Generalist

Lifepoint Health
09.2014 - 06.2020
  • Contributed to development and administration of programs aligning workforce with company goals.
  • Assisted HRD and Directors in addressing employee relations, performance, and conflict resolution.
  • Organized meetings, trainings, and orientations for staff across all levels.
  • Maintained an employee-oriented culture emphasizing quality and high performance.
  • Chaired Reward and Recognition Team while participating in Standards of Behavior Team.
  • Prepared and maintained comprehensive meeting minutes for all team discussions.
  • Coordinated implementation of HR services, policies, and programs while advising management.
  • Processed onboarding for new hires, tracked employee certifications, and enhanced retention through 'stay' interviews.

HR Generalist

Palo Verde Hospital
05.2012 - 09.2014
  • Collaborated with managers and employees to deliver HR consultation on employee relations and performance management.
  • Proactively addressed employee inquiries regarding benefits, company policies, and employee relations.
  • Conducted comprehensive new hire orientations for all incoming personnel and traveling nurses.
  • Managed staffing and recruitment processes, including posting positions and evaluating applicants.
  • Coordinated orientation sessions for both operational and clinical staff to ensure smooth onboarding.
  • Compiled Quality Council and Safety Committee reports for Human Resources, verifying accuracy of data.
  • Served as point of contact for workers' compensation and leave of absence matters.
  • Maintained compliance of employee health files and licensure/certification records with institutional standards.

HR Specialist

U.S. Coast Guard
07.2010 - 04.2012
  • Responsibilities include but are not limited to serving as a technical authority on Federal recruitment and staffing, pay setting, position classification and position management, ensuring compliance with federal guidelines, regulations and rules.
  • Coordinate with management/hiring officials and program area liaisons to develop and identify strategies and solutions designed to address and/or meet organizational staffing and recruitment needs.
  • Frequently provide advisory services and interpretation of guidance, policies and procedures to top-level agency officials and liaisons on matters of varying degrees of complexity.
  • Stay abreast of changes in federal human resource management policy, rules and regulations to ensure timely and appropriate application to day-to-day human resources work and operations.
  • Apply a variety of written/oral communication techniques to provide solutions and recommendations that are in accordance federal and agency-specific policy, procedures, guidance and information; prepare correspondence to top-level managers; prepare status reports; provide interpretation of policies and regulations of impact to serviced organizations; respond to Congressional Inquiries, conduct training, develop guides, standard operating procedures, etc.
  • Research various HR regulations, guides and policies to resolve problems, provide advice and to respond to inquiries from internal and external customers consisting of senior-level agency officials, agency employees, program area liaisons, applicants and other HR Personnel.
  • Compose and prepare vacancy announcements for posting; build vacancy questions; gather applicant assessment criteria/questions; develop crediting plans; evaluate applicant qualifications; and generate referral certificates in accordance with appropriate agency Merit Promotion and Delegated Examining procedures using the automated hiring system, Quickhire.
  • Perform duties in a team oriented environment.

HR Assistant

U.S. Coast Guard
01.2008 - 07.2010
  • Process all actions properly and timely through EmpowHR, including all pay actions, new hires, data changes, and benefits.
  • Work with selectees by ensuring they receive an offer letter, are set up for drug testing if applicable, and are set up in EQIP for security or have a clearance based on reciprocity.
  • Responsible for correctly answering all questions from employees in my divisions regarding pay, leave, benefits, time and attendance, and more.
  • Correspond with employees by phone, email and in person, while providing excellent customer service and helping employees as much as possible.

HR Assistant

U.S. Census Bureau and U.S. SEC
09.1999 - 01.2008
  • Work in the HRD Call Center, providing excellent customer service to our employees and to customers outside of the agency.
  • Answer calls relating to all Human Resources matters, including pay, action processing, benefits, retirement, and garnishments.
  • Process payroll actions, including but not limited to resignations, extensions, accessions, and reassignments.
  • Collect and process payroll forms, including address information, net pay information, retirement and health benefits deductions, state and federal tax deductions, and allotments.
  • Retrieve and file OPF's, copy and scan packages, and mail out Memo's and letters to employees.

Early Warning Operator – Air Defense

U.S. Army
06.2002 - 11.2005
  • Managed multiple tasks simultaneously while maintaining attention to detail.

Education

Bachelor’s Degree - Applied Management with concentration in Human Resources

Grand Canyon University
Phoenix, AZ
01.2021

Skills

  • HR strategy
  • Performance management
  • Change management
  • Team leadership
  • Organizational development
  • Employee relations
  • Succession planning
  • Diversity and benefits
  • Coaching and mentoring
  • Talent acquisition
  • Leadership development
  • HR policy design
  • Compensation management
  • HR systems expertise
  • Lawson proficiency
  • Taleo experience
  • PeopleSoft knowledge
  • PeopleDocs familiarity
  • UltiPro skills
  • Kronos expertise

References

References available upon request.

Timeline

Market People Services Director

LifePoint Health
12.2022 - Current

HR Manager

Lifepoint Health, HRMC
06.2020 - 12.2022

HR Generalist

Lifepoint Health
09.2014 - 06.2020

HR Generalist

Palo Verde Hospital
05.2012 - 09.2014

HR Specialist

U.S. Coast Guard
07.2010 - 04.2012

HR Assistant

U.S. Coast Guard
01.2008 - 07.2010

Early Warning Operator – Air Defense

U.S. Army
06.2002 - 11.2005

HR Assistant

U.S. Census Bureau and U.S. SEC
09.1999 - 01.2008

Bachelor’s Degree - Applied Management with concentration in Human Resources

Grand Canyon University
Mandi Day