Mandi Dole
Farmington,NY
Summary
Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation.
Overview
10
10
years of professional experience
Work History
Construction Worker
DLH
08.2022 - 01.2024
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Provided labor support to carpenters, masons and other skilled trades.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Helped with door and window installations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Followed instructions and safety protocols while operating machinery and equipment.
Server
Charlie Riedels
05.2014 - 08.2021
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Dennys
02.2018 - 09.2020
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Processed orders and sent to kitchen employees for preparation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Canandaigua Academy
Canandaigua, NY06.2008
Skills
- Flooring Installation
- Physical Strength and Stamina
- Concrete finishing
- Recordkeeping abilities
- Material Loading and Unloading
- Framing
- Attention to Detail
- Installation and Finishing
- Cabinet installation
- Roof Installation
- Hand and Power Tool Operation
- Heavy Lifting
- Rebar Placement
- Team Player
- Insulation application
- Team-oriented and dependable
- Painting and finishing
- Demolition and Destruction
- Physical Agility and Coordination
- Team Collaboration
- Drywall hanging
- Drywall Installation
Timeline
Construction Worker
DLH
08.2022 - 01.2024
Server
Dennys
02.2018 - 09.2020
Server
Charlie Riedels
05.2014 - 08.2021
High School Diploma -
Canandaigua Academy