Summary
Overview
Work History
Education
Skills
Timeline
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Mandi Douglas

Wiggins,MS

Summary

Job Objective Acquire a training position with a company that encourages professional growth by fostering an environment where I can utilize my experience and skills to help the company reach it overall goals. Highlights of Qualifications Self-motivated, organized professional skilled in facilitating projects and creatively utilizing available resources to achieve goals and objectives. Excellent communicator; ability to create training for diverse groups in multiple settings. Dedicated team leader and motivator with a strong commitment to providing high quality support and excellent problem-solving skills to meet all organizational and production needs. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

15
15
years of professional experience

Work History

Stay at Home Mom

Self
Wiggins, MS
01.2018 - Current

Cleaner

AAA Cleaning Solutions
KAFB Biloxi , MS
08.2014 - 01.2018
  • Cleaning, replacement of damaged property, Inspection's and painting
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.

Manager

The Full House
Newellton, Louisiana
07.2008 - 10.2011
  • Customer service, cashier, bartender, ordering of store products, stock and restock rotation
  • Dealing with large amount of money, poker machine audits
  • Scheduling of staff, payroll, deposits, waiting tables and cooking
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Recorded inventory sales into organization's weekly income report.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

Assistant Manager Cashier

Guthrie’s Of Hattiesburg
Hattiesburg, Mississippi
02.2006 - 07.2008
  • Customer service, cook, management of crew
  • Money management, scheduling of staff and daily paperwork
  • Restocking and cleaning around the store
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Assisted manager in all aspects of business operations.
  • Managed and completed paperwork and overall office administration operations.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies.

Cashier

Home Video
Hattiesburg, Mississippi
07.2004 - 02.2006
  • Opening and closing the store
  • Cashier, money management
  • Customer service, paperwork
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $[Amount] or more per shift.

Education

Diploma: High school diploma -

Purvis High School
Purvis, MS
05.2005

Skills

  • Conscientious and Detail-Oriented
  • Site Inspection and Evaluation
  • Industrial Equipment Operation
  • Trash Collection and Removal
  • Productivity and Time Management
  • Supply Inventory Management
  • Positive Team Player
  • Hospitality Environments

Timeline

Stay at Home Mom

Self
01.2018 - Current

Cleaner

AAA Cleaning Solutions
08.2014 - 01.2018

Manager

The Full House
07.2008 - 10.2011

Assistant Manager Cashier

Guthrie’s Of Hattiesburg
02.2006 - 07.2008

Cashier

Home Video
07.2004 - 02.2006

Diploma: High school diploma -

Purvis High School

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Mandi Douglas