Mandi Jones
Columbus Grove,OH
Summary
Hardworking professional with 8 years of experience in Quickbooks, payroll, administrative support, and customer service. Highly organized and dependable with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
10
10
years of professional experience
Work History
Co-Owner
Small Town Sisters Boutique
10.2020 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Office Assistant
Industrial Millwright Services
05.2015 - 07.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Expedited document processing with accurate data entry and timely filing.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Handled payroll duties accurately ensuring all employees received their paychecks on time.
- Scheduled and coordinated travel arrangements for employees and office staff members.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Processed incoming and outgoing mail and packages according to established procedures.
Pharmacy Technician Trainee/Cashier
Rite Aide Pharmacy
05.2014 - 05.2015
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Supported pharmacy operations by accurately entering prescription data into computer system, minimizing errors and expediting service times.
- Collected co-payments or full payments from customers.
- Counted, measured and compounded medications following standard procedures.
- Reviewed and verified customer information and insurance provider information.
Education
High School Diploma -
Harding High School
Marion, OH06.2007
Skills
Positive Attitude
- Data Entry
- File Organization
- Organizing and Categorizing
- Verbal Communication
- Dedicated Team Player
- Administrative Support
- Resourceful
- Prioritizing Work
- Excel spreadsheets
- Professional and mature
- Clerical Support
- Documentation and Reporting
- Invoice Processing
- Intuit QuickBooks
- Payroll Processing
- Maintaining employee records
- New hire processing
- Payroll Tax Filing
Timeline
Co-Owner
Small Town Sisters Boutique
10.2020 - Current
Office Assistant
Industrial Millwright Services
05.2015 - 07.2023
Pharmacy Technician Trainee/Cashier
Rite Aide Pharmacy
05.2014 - 05.2015
High School Diploma -
Harding High School
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