Mandi Lamphier
Delta,OH
Summary
I worked in fast food for a total of 13.5 years with 10.5 years being in a management role before finding a better opportunity for myself and my family. I worked at Amazon for a short period of time before coming to North Star. I've always been a hard worker and love to learn new things. I'm proud of the work I do and the effort I put in to be better worker. I always try my best and like to be knowledgeable about my work enough to answer questions asked of me.
Overview
9
9
years of professional experience
Work History
Truck Scale Operator
Northstar Bluescope Steel
07.2022 - Current
- Weight variance report and verification
- Weigh-in and out scrap/alloy trucks
- Inspect scrap coming in and verify it meets standards
- Reject scrap that doesn't meet standards
- Direct trucks to correct dumping and receiving locations
- Enter data for silo and receivable trucks into the Maximo system
- Maintain and operate radcom system
- Monitor facility alarms
- Log railroad activity being the main point of access to our facility
- Log Fulton Mill activity
- Check bill of ladings
- Helped with the commissioning of the new coil scale
- Trained employees at the coil scale to use kiosks and online portal
- Trained drivers to use the coil scale kiosks
LMF Operator
Northstar Bluescope Steel
02.2022 - 07.2022
- Added alloys to ladles of steel to make the steel specific grades for customers.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Fulfillment Associate
Amazon
05.2021 - 02.2022
- Packed orders, separated orders, and sorted Amazon orders
- Cross trained in 4 areas
- Assisted in the training of new fulfillment associates
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Followed procedures at all times for personal and team safety.
Restaurant General Manager
Burger King
07.2015 - 05.2021
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Correctly calculated inventory and ordered appropriate supplies.
- Set clear expectations and created positive working environment for employees.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
Education
Health Careers
Four County Career Center
Archbold, OH05.2010
High School -
Stryker High School
Stryker, OH05.2010
Skills
- Customer Service
- Time Management
- Data Entry
- Safety Requirements
- Leadership
Timeline
Truck Scale Operator
Northstar Bluescope Steel
07.2022 - Current
LMF Operator
Northstar Bluescope Steel
02.2022 - 07.2022
Fulfillment Associate
Amazon
05.2021 - 02.2022
Restaurant General Manager
Burger King
07.2015 - 05.2021
Health Careers
Four County Career Center
High School -
Stryker High School