Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Mandi Lepper

Facilities Account Manager
Greenwood,IN
Mandi Lepper

Summary

Dynamic Facility Manager with over 15 years of experience in implementing successful cost-reduction strategies and optimizing work order management. Expertise in compliance inspection administration and building strong partnerships, leading to the retention of key accounts and enhanced profit channels. Proven ability to align departmental goals with personnel assignments to ensure timely project completion while supporting overall company objectives. Recognized for fostering teamwork and adaptability in fast-paced environments, ensuring a safe and efficient workplace through comprehensive knowledge of safety regulations and compliance requirements.

Overview

15
years of professional experience
1
Certification

Work History

T-Mobile

Facilities Manager- Central
04.2022 - Current

Job overview

Partners with regional operations and national strategy teams to manage real estate portfolios and implement facility projects across data centers, manufacturing plants, and logistics hubs—ensuring alignment with mission-critical uptime and operational continuity.


Translates business objectives into actionable real estate and facilities solutions, supporting expansion, consolidation, and process optimization across high-throughput environments such as production floors, distribution centers, and technical infrastructure sites.


Coordinates with vendors, facilities teams, and service providers to execute non-critical Preventative Maintenance and Recurring Work Orders with minimal disruption—achieving a 98% on-time completion rate and maintaining operational flow across complex environments.


Delivered an overall cost reduction of 15% through strategic planning, vendor negotiations, and process efficiencies, while increasing vendor retention to 93% by fostering strong partnerships and consistent performance standards.


Drives continuous improvement and innovation by building agile teams, leveraging operational data and business intelligence, and leading adoption of best practices, automation tools, and process re-engineering across industrial and technical environments.

Jones Lang LaSalle, JLL

Facility Planner
10.2019 - 03.2022

Job overview

  • Manage site in accordance with all agreed policies, procedures and contract scope
  • Assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within portfolio of respective sites
  • Assist area/site manager to achieve or exceed financial targets and key performance indicators
  • Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations

EM Company

Account Manager
03.2019 - 10.2019

Job overview

  • Enhanced online presence to take advantage of dynamic conditions and unique platform opportunities
  • Obtained pricing deals, negotiated contracts and solidified beneficial agreements
  • Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols

Comfort Systems Usa Inc.

Account Coordinator
06.2016 - 03.2019

Job overview

  • Manage client accounts and ensure customer expectations are exceeded
  • Responsible for customer deliverables including reports, projects and daily tasks
  • Provide support and collaborate with our Business Development Executives and Account Executives on future opportunities

Comfort Systems Usa Inc.

Fleet Manager
10.2013 - 06.2016

Job overview

  • Quote, order, and coordinate delivery of commercial vans and light-medium duty trucks
  • Collaborate with 40+ operating companies to provide solutions to vehicle purchases and resale
  • Work with auto industry upfitters to establish ladder rack and bin packages best suited to needs of client

Comfort Systems Usa Inc.

Construction Administrator
09.2010 - 10.2013

Job overview

  • Forecast for bidding dates and ensure proposals are submitted
  • Ensure awarded projects remain on schedule and assist with change orders
  • Attend pre-construction meetings with contractors, building officials, and inspectors

Education

United States Army- National Guard
South Carolina

Certification from Financial Management
04.2009

University Overview

  • Major 36B
  • Accounting principles
  • Budgeting
  • Reviewing and awarding contracts
  • Accounts receivables
  • Analyzing financial data

Southport High School
Indiana

High School Diploma
12.2008

University Overview

Skills

  • Third party websites: Corrigo, Travant, and Service Chanel
  • Maintenance experience with generators, ATS, HVAC, FLS, and UPS
  • Business and client development
  • Vendor relations and contract management
  • Analyzing financial data
  • Accounting: accounts receivables, billing, budgeting
  • Purchasing and receiving
  • Research and development
  • Microsoft programs
  • Excellent customer service
  • Oral and written communication
  • Problem solver
  • Self-motivated
  • Facilities oversight
  • Safety and compliance
  • Portfolio management

Certification

Sigma Six Belt- Yellow

Sigma Six Belt- Green


Sandler Corporate Sales and Business Development Training


Timeline

Facilities Manager- Central
T-Mobile
04.2022 - Current
Facility Planner
Jones Lang LaSalle, JLL
10.2019 - 03.2022
Account Manager
EM Company
03.2019 - 10.2019
Account Coordinator
Comfort Systems Usa Inc.
06.2016 - 03.2019
Fleet Manager
Comfort Systems Usa Inc.
10.2013 - 06.2016
Construction Administrator
Comfort Systems Usa Inc.
09.2010 - 10.2013
United States Army- National Guard
Certification from Financial Management
Southport High School
High School Diploma