Mandi Mcduffie
Villa Rica,GA
Summary
Dynamic Production Lead with a strong track record at Alleguard, excelling in quality control and team coordination. Proven ability to enhance workflow efficiency and minimize downtime through effective troubleshooting and training. Committed to health and safety compliance, fostering a positive work environment that drives results and boosts team performance.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Production Lead
Alleguard
- Operated precision machinery for efficient production processes
- Monitored equipment functionality and identified maintenance needs
- Adhered to safety protocols to ensure workplace compliance
- Assisted in troubleshooting machine issues to minimize downtime
- Collaborated with team members to optimize workflow efficiency
- Conducted routine inspections to maintain quality standards
- Trained new staff on machine operation and safety procedures
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Production Forklift Operator
Alleguard
Cave Spring, GA
05.2024 - Current
- Operated forklifts for material transportation within production facility.
- Conducted safety checks on equipment for compliance with regulations.
- Loaded and unloaded products from trucks while managing inventory accuracy.
- Collaborated with team members to improve workflow and reduce downtime.
Machine Operator
Alleguard
Cave Spring, GA
05.2024 - Current
- Operated precision machinery for efficient production processes
- Monitored equipment functionality and identified maintenance needs
- Adhered to safety protocols to ensure workplace compliance
- Assisted in troubleshooting machine issues to minimize downtime
- Collaborated with team members to optimize workflow efficiency
- Conducted routine inspections to maintain quality standards
- Trained new staff on machine operation and safety procedures
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Owner/Operator
Mandi's Handy Repairs
Centre, AL
02.2019 - 05.2024
- Managed day-to-day operations of repair services, ensuring timely completion of projects.
- Developed customer relationships through effective communication and exceptional service delivery.
- Trained and mentored new staff on repair techniques and customer service protocols.
- Implemented efficient scheduling systems to optimize workflow and reduce turnaround times.
- Evaluated client needs to provide tailored repair solutions, enhancing customer satisfaction.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Manager
Kay Jewelers
Metro Atlanta
11.1999 - 07.2008
- Assisted team in reaching sales targets by providing training and support to staff members.
- Implemented inventory management systems to improve efficiency in operations.
- Managed daily operations to maintain compliance with established company policies and standards.
- Organized promotional events to increase customer interaction and drive foot traffic to the store.
- Created a collaborative work atmosphere by encouraging teamwork among staff members.
- Improved customer service processes to enhance response times and increase satisfaction ratings.
- Motivated employees to boost productivity and engagement in their roles.
- Maintained a professional, organized, and safe environment for both employees and customers.
- Resolved customer complaints swiftly and effectively, promoting open communication and high-quality service delivery.
- Mediated staff conflicts by actively listening to concerns and finding suitable compromises.
- Cross-trained team members to improve flexibility and overall performance.
- Developed strong teams through effective recruitment, onboarding, and training efforts.
- Enhanced marketing strategies to attract new customers and elevate business visibility.
- Increased employee satisfaction and reduced turnover by creating a rewards and recognition program.
Education
High School Diploma -
Villa Rica High School
Villa Rica, GASkills
- Quality control
- Troubleshooting
- Team coordination
- Quality assurance
- Workflow management
- Health and safety compliance
- Equipment operation
- Work order interpretation
- Progress monitoring
- Production line supervision
- Team member motivation
- Positive attitude
- Training needs assessment
- Strong work ethic
- Good communication
Certification
I am Osha certified in general industries and construction
Timeline
Production Forklift Operator
Alleguard
05.2024 - Current
Machine Operator
Alleguard
05.2024 - Current
Owner/Operator
Mandi's Handy Repairs
02.2019 - 05.2024
Manager
Kay Jewelers
11.1999 - 07.2008
Production Lead
Alleguard
High School Diploma -
Villa Rica High School