Mandi Morrison
Council Bluffs
Summary
Dynamic leader with a proven track record at Sally Beauty and the USAF, enhancing team performance and customer engagement through effective coaching and robust store operations. Excelled in roles by fostering teamwork, implementing loss prevention strategies, and driving continuous improvement, leading to a promotion and improved employee retention. Skilled in manager training and communication, adept at leveraging both hard and soft skills to achieve organizational goals.
Professional with strong leadership skills and background in retail management. Proven track record in team collaboration, customer service, and operational efficiency. Adept at training staff, managing inventory, and driving sales. Known for adaptability and delivering consistent results in dynamic environment.
Overview
31
31
years of professional experience
Work History
Training Store Manager
Sally Beauty
05.2012 - Current
- Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
- Improved employee retention by implementing comprehensive training programs and robust performance management systems.
- Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
- Promoted from Store Manager to Training Store Manager due to demonstrated leadership skills, dedication to continuous improvement, and outstanding job performance.
- Mentored new Store Managers by providing valuable guidance on career growth opportunities within the organization.
Transportation Manager
USAF
09.1993 - 08.2001
- Maintained compliance with all regulations, avoiding penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Researched distance, traffic patterns and other aspects to determine cost-effectiveness for all rental vehicles.
- Enhanced equipment usage by establishing proper maintenance schedules, reducing downtime and repair costs.
- Trained employees on training procedures, self aide and buddy care and CPR.
Education
Trade School Certificate - Accounting And Finance
American Comercial College
Abilene, TX10-2011
Trade School Certificate - Administration Assistant
American Commercial College
Abilene, TX06-2011
Liscene - Cosmotologist
Texas College of Cosmetology
Abilene, TX06-2008
Skills
- Customer engagement
- Store operations
- Coaching
- Staff scheduling
- Loss prevention
- Store leadership
- Manager training
- Teamwork and collaboration
- Customer service
- Attention to detail
- Reliability
- Excellent communication
Accomplishments
Top performing Store Manager year after year. Hand Picked for Training Manager with vigorous selection process.
Timeline
Training Store Manager
Sally Beauty
05.2012 - Current
Transportation Manager
USAF
09.1993 - 08.2001
Trade School Certificate - Accounting And Finance
American Comercial College
Trade School Certificate - Administration Assistant
American Commercial College
Liscene - Cosmotologist
Texas College of Cosmetology
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