Mandi Nye
Bradenton,FL
Summary
Dynamic leader and former Owner/Service Coordinator at Anna Maria Vacations, I excel in client service and administrative management, boosting customer satisfaction through strategic improvements. Skilled in relationship building and negotiations, I significantly reduced costs while enhancing service quality. My approach fosters repeat business and strong vendor partnerships, leveraging both hard and soft skills for impactful results. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Owner/Service Coordinator
Anna Maria Vacations
06.2013 - 06.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Evaluated suppliers to maintain cost controls and improve operations.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Gathered, organized and input information into digital database.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
High School Diploma -
Hardee Senior High School
Wauchula, FL06.1981
Skills
- Customer Relations
- Client Service
- Customer Service
- Scheduling
- Schedule Management
- Administrative Management
- Relationship Building
- Verbal and written communication
Timeline
Owner/Service Coordinator
Anna Maria Vacations
06.2013 - 06.2018
High School Diploma -
Hardee Senior High School