Mandi Patterson
Morgan,UT
Overview
24
24
years of professional experience
Work History
Optician
Morgan Eye Care
MORGAN, Utah
03.2021 - 06.2024
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Explained the benefits of various types of eyewear protection options such as anti-glare coating or UV protection.
- Greeted patients warmly upon arrival at office or store location.
- Organized inventory according to product type and manufacturer specifications.
- Repaired broken frames using specialty tools and equipment.
- Processed payments for products purchased by customers.
- Assisted customers with selecting frames and lenses that best suited their needs.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Repaired and adjusted frames to meet customer needs.
- Maintained records of prescriptions, orders and payments.
- Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.
- Conducted follow-up calls to ensure customer satisfaction with purchase.
- Maintained accurate records of all transactions in computer system.
- Submitted patient insurance forms and managed simple bookkeeping.
Salon Owner
Self Employed Services
Marriott-Slaterville, Utah
04.2011 - 04.2016
- Maintained salon finances, including budgeting, payroll and bookkeeping.
- Created marketing strategies to increase clientele and expand the business.
- Conducted regular meetings with staff members to discuss performance goals.
- Provided excellent customer service to ensure repeat business from satisfied clients.
Oral Surgery Assistant
Dr Jessen
Ogden, UT
01.2000 - 11.2006
- Instructed patients on proper home care techniques following oral surgery.
- Took impressions of teeth for fabrication of prostheses such as crowns or dentures.
- Collected specimens from biopsies or other tissue samples sent off for laboratory testing.
- Coordinated scheduling of appointments between patients and surgeons.
- Assisted with suturing wounds closed following surgical operations when necessary.
- Performed lab tests such as X-rays or blood work when requested by the surgeon.
- Monitored patient's condition during surgery by observing vital signs and alerting surgeon of any changes or problems.
- Assisted oral surgeons in preparing for and executing dental procedures.
- Provided patient care before, during, and after surgery, including taking vital signs.
Education
High School Diploma -
Weber State University
Ogden, UT04-2003
Cosmetology
Stacy's Hands of Champions Beauty College
Ogden, UTSkills
- Display building
- Order Preparation
- Supply Management
- Transaction Processing
- Computer Skills
- Customer Service
Timeline
Optician
Morgan Eye Care
03.2021 - 06.2024
Salon Owner
Self Employed Services
04.2011 - 04.2016
Oral Surgery Assistant
Dr Jessen
01.2000 - 11.2006
High School Diploma -
Weber State University
Cosmetology
Stacy's Hands of Champions Beauty College