Mandi Runkles
Kansas City,MO
Summary
Dynamic and team-oriented IT Project Manager with 13 years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.
Overview
22
22
years of professional experience
Work History
Senior IT Project Manager/Supervisor
Kansas Office of Judicial Administration
03.2021 - Current
- Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
- Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Reduced software development timeframes by identifying bottlenecks and optimizing the development process.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Facilitate communication among team members to solve complex technical challenges efficiently and effectively.
- Championed change management initiatives by incorporating feedback from end-users into future project plans and improvements.
- Negotiated contracts with vendors that led to cost savings while maintaining a high level of service quality.
Project Manager for Judicial IT
Missouri Office Of State Courts Administration
12.2011 - 03.2021
- Develop and implement all projects for courthouse, juvenile, prosecutor, and public administrator that involve information security and technology
- Work one on one with end users for support and training of equipment and software development
- Use problem solving skills to work with every branch of law enforcement to analyze and improve tools and functionality of daily activities
- Analyze the feasibility of court software development
- Define methods of data conversion while providing designs for desired output formats, files, and programs that are most efficient and effective between law enforcement and the courts
- Establish schedules for testing and implementations for all court related projects
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Owner/Operator Furniture Store
Tekka Gallery
06.2009 - 06.2010
- Customer support, sales, store manager, accountant, and purchasing
- Import furniture from India, Indonesia, China, Mexico, etc
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
Information Technology Support Specialist
General Electric Company
04.2002 - 06.2009
- Enhanced system performance by troubleshooting and resolving hardware, software, and network issues.
- Reduced downtime for users by providing timely and efficient technical support via phone, email, and in person.
- Master Scheduling
- Increased user satisfaction by implementing new processes for digitizing workflow with emphasis on lean manufacturing.
- Streamlined operations with effective management of software licenses, user accounts, and access control.
Education
M.B.A Masters in Business Administration - Masters in Business Adminsitration
WEBSTER UNIVERSITY
Ozark Regional Campus05.2005
B.S. in Systems Information -
WILLIAM JEWELL COLLEGE
05.1999
B.S. in Business Administration -
WILLIAM JEWELL COLLEGE
05.1999
Skills
- Project Scheduling
- Client Relations
- Requirements Analysis
- Stakeholder Management
- Network Administration
- Risk Management
- Project Scope Analysis
- Purchasing and Procurement
- Business Analysis
- Cross-functional Team Leadership
- Change Management
- Software Development Life Cycle
- Database Management
- Vendor Management
- IT Infrastructure Management
- System Integration
- Document Management
- Schedule Management
- Productivity Improvement
- Cross-Functional Collaboration
- Staff Management
Accomplishments
- Transfer of Business From GE to Regal Beloit Corporation - 2005
- SixSigma Greenbelt Certification - 2003
- College Athletics William Jewell College 1994-1999
Timeline
Senior IT Project Manager/Supervisor
Kansas Office of Judicial Administration
03.2021 - Current
Project Manager for Judicial IT
Missouri Office Of State Courts Administration
12.2011 - 03.2021
Owner/Operator Furniture Store
Tekka Gallery
06.2009 - 06.2010
Information Technology Support Specialist
General Electric Company
04.2002 - 06.2009
M.B.A Masters in Business Administration - Masters in Business Adminsitration
WEBSTER UNIVERSITY
B.S. in Systems Information -
WILLIAM JEWELL COLLEGE
B.S. in Business Administration -
WILLIAM JEWELL COLLEGE
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