Summary
Overview
Work History
Education
Skills
EXPERIENCED PAYROLL SPECIALIST
Timeline
Generic

MANDI TOWLE

New Port Richey,FL

Summary

Dedicated and hard-working individual with proven ability to thrive in fast-paced, result-oriented, and ever-changing environments. Extensive technical expertise in accounting, payroll, and HR systems including Oracle, Emcomp, Emtrac, Emtime, EPM, and multiple proprietary software systems. Skilled at quickly adapting and fostering effective relationships across all organizational levels to drive success to new heights.

Overview

20
20
years of professional experience

Work History

Payroll Manager

Envision
07.2023 - Current


  • Managed a team of 16 payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
  • Identify incomplete data and/or disbursement related issues; coordinate resolution of outstanding issues; coordinate year-end W-2 and 1099 processing.
  • Act as the resident expert on payroll procedures and responsibilities. Be able to develop more efficient procedures when appropriate.
  • Responsible for hiring, training, coaching, performance evaluation, and performance management of staff.
  • Mentor employees, conduct performance evaluations, counsel, and provide disciplinary actions to assigned personnel, and work to facilitate individual and team development that drives positive results.
  • Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment, or other prohibited activities per the reporting policies of the company.

Payroll Supervisor

Envision
11.2021 - 07.2023
  • Supervises payroll activities such as processing time records, compiling payroll statistics, maintaining payroll control records, and calculating payrolls.
  • Supervises Payroll staff and fills in for the Manager as needed.
  • Assists in monitoring workload and evaluate direct reports through bi-weekly 1 on 1’s.
  • Provide support for system upgrades including, Oracle, KRONOS, etc.
  • Approve payroll variances, off-cycle requests, and regular payroll submissions.
  • Partners with other departments as needed to troubleshoot issues with payroll administrations and determine the reason for the problem, correct any related mistakes, and change processes to prevent them from reoccurring.
  • Leads team in providing a high level of customer service.
  • Lead the team in research and resolving payroll issues.
  • Partner with the manager to ensure SOX Compliance for the payroll processes, including documentation of written payroll procedures and controls.
  • Implement process improvement initiatives and define standards for new processes.
  • Audit and review of Oracle/Oracle Cloud changes and Other Compensation Forms (OCF) to ensure timely and accurate processing.

Lead Payroll Coordinator

Emcare
05.2015 - 10.2021
  • Train Payroll coordinators in processing multiple complex payroll processes including gathering the required information, performing the calculations, data entry into the payroll systems, and approval.
  • Review and audit payroll transactions to ensure compliance with established payroll processes.
  • Assist with internal and external questions and concerns about policies and procedures.
  • Provide employees with guidance in handling challenging or complex problems or in resolving escalated problems, complaints, or disputes.
  • Monitor and ensure compliance with corporate policy and current IRS regulations.
  • Reviews processes, identifies and recommends ways to improve efficiency and reduce errors.
  • Works with Payroll Manager to ensure proper processing and reporting of Payroll information and assists on special projects.
  • Acts as a department liaison for payroll and all related functions to support the departmental goals.

Payroll Benefits Coordinator

Nesco Resources
05.2012 - 05.2015
  • Process $64 million in payroll per month.
  • Set up new hires and read and decipher contracts to ensure accurate payment.
  • Knowledgeable in multi-state payroll and tax laws.
  • Heavy interaction with Physicians to include tracking employment contracts, compensation packages, and documentation.
  • Manages payroll process to include gathering the required information, performing the calculations, data entry into the payroll systems, and approval routing to the Payroll Supervisor.
  • Tracks and follows up with employee payroll documentation.

Payroll Administrator

Nesco Resources
04.2011 - 05.2012
  • Process bi-weekly and bi-monthly payroll for 2,500 employees at multiple locations.
  • Process vendor transactions including flexible spending and 401K.
  • Establish new hire records, process terminations, transfers, wage garnishments, benefits deductions, vacation accrual, leave of absence data, tax, and unemployment insurance.
  • Research payroll issues/discrepancies and process necessary corrections.
  • Troubleshoot issues with timekeeping systems and resolve problems when they occur.
  • Maintain the highest level of professional ethics and compliance with all company policies and regulations.
  • Manage payroll for 18 branches.
  • Payroll for large corporations – Pepsi, Target, Overstock, etc.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.

Senior Payroll Administrator

Mugs on Missouri
05.2008 - 04.2011
  • Compiled payroll data such as hours worked, sales commissions, taxes, insurance and withholdings from time sheets and other records.
  • Processed weekly payroll for staff of three restaurants and over 100 employees using QuickBooks.
  • Review and ensure the accuracy of approved timesheets; track and deduct all garnishments and other special payroll deductions.
  • Establish/maintain employee records; ensure that employee changes are entered correctly and made on a timely basis.
  • Review changes for proper authorization and adherence to policy including compliance with federal/state/local regulations.
  • Provided excellent customer service to employees by promptly addressing inquiries related to pay, benefits, or taxes.
  • Assisted in the development of new payroll processes to improve efficiency and reduce costs.

Licensed Title Agent

Total Title Solutions
11.2005 - 05.2008
  • Processed mortgage closings according to F.H.A. and V.A. regulations.
  • Cleared title issues in respect to the requirements of the title company, lending institution, and underwriters.
  • Communicated with loan officers and processors to resolve any issues that may arise during the closing process.
  • Ordered subordinations, payrolls, and declaration pages to ensure that all closings were finalized and correct.
  • Reviewed documents for recording to minimize compliance issues, Funding, and disbursing funds to all parties involved with the closing.
  • Increased company visibility in the local marketplace by actively participating in industry-related events and organizations.

Education

High School Diploma -

Dunedin High School
Dunedin, FL

Skills

  • Bi-weekly payroll processing
  • Payroll processing
  • Resolving discrepancies
  • Payroll auditing
  • Data review
  • New hire processing
  • Payroll software expertise
  • Reviewing timesheets
  • Payroll system implementation

EXPERIENCED PAYROLL SPECIALIST

Professional, Confident, detail-oriented team player coupled with over 15 years experience in accounting, payroll, and human resources.

Timeline

Payroll Manager

Envision
07.2023 - Current

Payroll Supervisor

Envision
11.2021 - 07.2023

Lead Payroll Coordinator

Emcare
05.2015 - 10.2021

Payroll Benefits Coordinator

Nesco Resources
05.2012 - 05.2015

Payroll Administrator

Nesco Resources
04.2011 - 05.2012

Senior Payroll Administrator

Mugs on Missouri
05.2008 - 04.2011

Licensed Title Agent

Total Title Solutions
11.2005 - 05.2008

High School Diploma -

Dunedin High School

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