Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Mandi Williams

Mandi Williams

Brunswick,GA

Summary

Detail-oriented and compassionate medical aesthetics professional with over 4 years of hands-on experience in spa services, patient coordination, inventory management, and front desk operations. Passionate about supporting patients on their wellness journey and ensuring exceptional service from consultation to treatment. Seeking a growth-focused opportunity in a dynamic med spa environment to contribute clinical and administrative expertise.

Overview

10
10
years of professional experience

Work History

Patient Coordinator / Aesthetician / MA

Elase Med Spas
02.2021 - Current
  • Managed daily appointment flow across multiple locations with a focus on efficiency and patient satisfaction
  • Communicated with patients for scheduling, outreach, treatment coordination, and membership consultations
  • Maintained medical records, assisted with charting, and ensured HIPAA compliance
  • Monitored inventory of skincare and medical supplies; processed orders and restocks
  • Performed spa services and assisted providers during treatments
  • Helped onboard new patients and fostered a welcoming front desk experience
  • Supported membership sales, skincare retail, and patient education
  • Collaborated with clinical teams to uphold sanitation protocols and operational excellence

Sommelier / Banquet Bartender / Front Desk Associate

The Lodge & Club Ponte Vedra Beach
02.2015 - 04.2021
  • Provided high-end beverage service and customized guest experiences
  • Managed luxury banquet setups for weddings and private events
  • Trained new hires in service standards and communication
  • Certified sommelier and team liaison for bar and banquet operations
  • Developed strong multitasking, conflict resolution, and hospitality skills

Education

Cosmetology

Florida State College
Jacksonville, FL
05.2019

Skills

  • Licensed Aesthetician in Florida HIPAA Certified ZO Skin Health Expert
  • Trained on Skinbetter, Alastin, Plated, VirtueRF, Morpheus8, EmSculpt Neo, Hydrafacial, Sciton, and chemical peels
  • Proficient in Aesthetic Record & Zenoti Inventory & Membership Management
  • Skincare Retail Sales Treatment Planning Front Desk Leadership
  • Alle & Aspire Rewards Social Media Marketing Team Collaboration

Timeline

Patient Coordinator / Aesthetician / MA

Elase Med Spas
02.2021 - Current

Sommelier / Banquet Bartender / Front Desk Associate

The Lodge & Club Ponte Vedra Beach
02.2015 - 04.2021

Cosmetology

Florida State College

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