Mandie Botinelly

Unlock MSP growth by providing pre-sales and post-sales security solution product demonstrations, through the lens of the partner’s current network and systems architecture, to attain the goal of bridging the gap between a sales opportunity and sales success.

Deployed, analyzed, and troubleshot large datasets and feeds to build custom API integrations with various property management software systems. Met regularly with clients to uncover pain points and implementation issues. Created streamlined solutions through executing solo projects from conception to completion, taking charge of research and developing documentation. Wrote shell scripts using BASH and Python to automate processes.

Engaged customers through the sales lifecycle, from discovery call to Offer Initiation using an empathetic and consultative approach. First Account Executive on the team to reach 200 individual homes closed target to be promoted to Senior Account Executive. Displayed consistency in exceeding monthly KPIs and quota attainment. Provided solutions to improve Offer Extensions across the sales team.

Executed cold calls, prospecting, and creative email outreach to acquire net new business. Built rapport with clients through pre-sales product demonstrations to CMOs and active involvement during post-sales onboarding stages. Effectively communicated software integrations and conducted analytical business reviews to boost retention, problem-solve, and prevent churn.

Prospected and cold-called between 150-200 accounts daily, strategically selling contractors and home improvement business owners on using HomeAdvisor as a marketing tool to increase their revenue. Achieved 3+ hours of talk time per day. Maintained a .35-.40 FTE weekly.

Fielded inbound and outbound inquiries from prospective travelers. Maintained an average conversion rate of 28% month-over-month and individually generated over $3 million in revenue for the company. Promoted to Senior Travel Sales Advisor after first year due to strong sales performance. Conducted trainings to boost overall team conversion. Created digital content for newsletter and produced Spanish & French email templates to improve customer experience for international travelers.