Mandie Gunter-Ottmar
Eagle Creek,OR
Summary
Adaptable professional with 5+ years of experience and a proven knowledge of customer service, data entry and managerial skills. Aiming to leverage my skills to successfully fill the Administrative position.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Childcare Attendant
Reed Group Inc.
Sandy
09.2021 - Current
- Enhanced children's learning experiences by incorporating age-appropriate activities and educational games.
- Supported the clubs mission of providing a safe, fun and nurturing environment for children by maintaining cleanliness and organization.
- Promote special events and run said events.
- Developed strong relationships with parents through open communication, addressing concerns promptly, and sharing daily updates on their child's playtime.
Administrative assistant
ICON ARCHITECTURE AND PLANNING LLC
05.2015 - 01.2017
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
- Managing communication channels and ensuring timely responses to inquiries
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
- Operate office machines such as photocopiers and scanners, voicemail systems, and personal computers
- Complete and send contracts, invoices, policies, and company dues.
Cashier
DOLLAR TREE
12.2013 - 06.2016
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Streamlined checkout process for increased efficiency and reduced waiting times
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Shift Manager - Food Prep
PAPA MURPHYS
03.2008 - 06.2011
- Improved overall team performance by effectively delegating tasks and providing clear instructions
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team
- Promoted a positive work environment through open communication and constructive feedback
- Streamlined checkout process for increased efficiency and reduced waiting times
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
YOUTH EMPLOYMENT INSTITUTE
Skills
- Microsoft Word
- Excel
- Operate various office machines
- Answer telephones
- Compile
- File records
- Compute
- Proofread data
- Complete and mail bills
- Assist customers
- Resolve complaints
- Answer customers' questions
- Provide information
- Child Safety and Security
- CPR training
References
References available upon request
Timeline
Childcare Attendant
Reed Group Inc.
09.2021 - Current
Administrative assistant
ICON ARCHITECTURE AND PLANNING LLC
05.2015 - 01.2017
Cashier
DOLLAR TREE
12.2013 - 06.2016
Shift Manager - Food Prep
PAPA MURPHYS
03.2008 - 06.2011
YOUTH EMPLOYMENT INSTITUTE
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