Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Mandolyn Winters

South Elgin,IL

Summary

Proven team player with a track record of enhancing customer satisfaction and maintaining high cleanliness standards at The Graceful Ordinary. Skilled in time management and interpersonal relations, adept at training new staff and improving productivity. Excelled in fast-paced environments, significantly contributing to team success and positive guest experiences. Hardworking and passionate with strong organizational skills eager to provide high quality customer services.

Overview

3
3
years of professional experience

Work History

Busser

The Graceful Ordinary
11.2021 - Current
  • Resets and cleans tables quickly to prepare for new customers.
  • Collects trash, wipes up spills, and removes trays to maintain fresh and clean customer areas.
  • Transports dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning. At the end of the shift, polishing these utensils and glassware is necessary.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Completes side work duties, ensuring that all necessary supplies are stocked for shift success.
  • Trains new staff in bussing and cleaning procedures.
  • Maintains high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Develops excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Works quickly, communicates with other staff and always looks for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Contributes to increased customer satisfaction by promptly addressing any concerns or requests, while interacting friendly with guests to provide a more comfortable and friendly environment.

Life Guard

Otter Cover Aquatic Park
06.2021 - 09.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.

Education

Bachelor of Science - Integrative Biology

Univeristy of Illinois, Champaign-Urbana
Champaign, IL
05.2027

High School Diploma -

St. Charles North High School
St. Charles, IL
05.2023

Skills

  • Time Management
  • Cleaning and sanitizing
  • Team Collaboration
  • Professional Appearance
  • Effective problem solving
  • Interpersonal Relations
  • Conflict Mediation
  • Training and coaching

Hobbies

I love to travel because I enjoy meeting new people, and learning about their backgrounds and culture. I can do this by talking to people from these different areas, partaking in their local activities, and visiting local shops or restaurants. Any way I can find to immerse myself in the culture, I try to do. I also love to cook and bake, especially when trying new recipes that my family requests. I often enjoy making treats for my dogs that are healthy and delicious. Doing things for my family and pets is something that I find to be very special to me. 

Languages

Spanish
Professional Working

Timeline

Busser

The Graceful Ordinary
11.2021 - Current

Life Guard

Otter Cover Aquatic Park
06.2021 - 09.2021

Bachelor of Science - Integrative Biology

Univeristy of Illinois, Champaign-Urbana

High School Diploma -

St. Charles North High School
Mandolyn Winters