Mandrell Lucy
PERRIS,CA
Summary
Detail-oriented vehicle diagnostics and case picking professional with expertise in inventory control and quality assurance. Maintains safe, efficient operations through accurate documentation and process adherence.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Dedicated Case Picker & Operations Specialist
CJ Logistics
PERRIS, CA
03.2022 - Current
- Operated forklifts to transport materials safely, contributing to seamless warehouse operations. and warehouse equipment, prioritizing safety and efficiency to support seamless operations. Performed inbound and outbound operations, ensuring high productivity and accuracy. Assisted with inventory control and performed quality assurance procedures to ensure product accuracy and integrity. Ensured a safe and organized work environment. Followed established safety protocols and operational procedures. Collaborated in a fast-paced warehouse environment to consistently achieve productivity targets.
- Operated forklifts to transport materials within the warehouse efficiently.
- Operated forklifts to transport materials safely, contributing to seamless warehouse operations. and warehouse equipment, prioritizing safety and efficiency to support seamless operations.Performed inbound and outbound operations, ensuring high productivity and accuracy.Assisted with inventory control and performed quality assurance procedures to ensure product accuracy and integrity.Maintained a safe, organized, and efficient work environment.Followed established safety protocols and operational procedures.Collaborated in a fast-paced warehouse environment to consistently achieve productivity targets.
- Conducted cycle counts and audits to ensure high inventory accuracy and integrity.
AutoTechnician
Lucy Mechanics Shop
Perris, California
01.2019 - Current
- - Troubleshoot vehicle mechanical issues and identify maintenance needs. - Executed basic vehicle maintenance, tune-ups, and preventive maintenance to ensure optimal vehicle performance. - Supported diagnosis of vehicle problems and recommended repairs, enhancing overall vehicle reliability. - Utilized mechanical knowledge to perform routine vehicle maintenance and repairs. - Conducted thorough inspections of vehicles and equipment, identifying mechanical issues to prevent future failures. - Emphasized quality workmanship and customer satisfaction, contributing to repeat business and customer loyalty.
- Utilized diagnostic tools to identify vehicle issues accurately. using advanced diagnostic tools and equipment.
- Repaired engines, transmissions, and other essential vehicle systems.
- Conducted routine maintenance to ensure vehicle reliability and performance. services, ensuring optimal vehicle performance and safety for customers.
Field Service Technician
AT&T
Riverside, California
01.2017 - 12.2020
- - Installed and serviced telecommunications hardware and systems according to customer requirements. - Diagnosed technical problems and repaired systems, restoring functionality and minimizing downtime. - Educated customers on equipment and service features, improving user satisfaction and engagement. - Verified that installed services and equipment were operating correctly. Executed safety protocols while working on telecommunications equipment to prevent accidents. - Adapted to changing customer needs, locations, and service requirements.
- Diagnosed and repaired network issues for residential and business clients.
- Provided technical support through phone and on-site visits, resolving issues efficiently and enhancing customer trust.
- - Installed and serviced telecommunications hardware and systems according to customer requirements. - Diagnosed technical problems and repaired systems, restoring functionality and minimizing downtime. - Educated customers on equipment and service features, improving user satisfaction and engagement. - Verified that installed services and equipment were operating correctly. - Executed safety protocols while working on telecommunications equipment to prevent accidents. while working on poles and at elevated heights to maintain safe operations.- Adapted to changing customer needs, locations, and service requirements.
Field Service Technician
Medley Communication
Lake Elsinore, California
01.2007 - 12.2018
- - Performed cable installations according to industry standards and applicable codes. - Serviced 4–8 customer sites daily, ensuring operational efficiency and high customer satisfaction. - Diagnosed installation errors and service issues to restore service reliability and reduce downtime. - Identified and labeled telecommunications equipment for organization telecommunications equipment and services. - Conducted quality-assurance inspections to ensure compliance with established standards and improve service quality. - Provided professional customer service while completing field assignments.
- - Performed cable installations according to industry standards and applicable codes.- Serviced multiple customer sites daily to ensure operational efficiency. to ensure efficiency 4–8 customer sites daily, ensuring operational efficiency and customer satisfaction.- Diagnosed installation errors, defects, and service issues to restore service reliability and minimize downtime.- Identified and labeled telecommunications equipment for organization telecommunications equipment and services.- Conducted quality-assurance inspections to verify compliance with established standards and enhance service quality.- Provided professional customer service while completing field assignments.
- Diagnosed service issues using specialized tools and software for effective resolution. using specialized tools and software systems.
- Collaborated with team members to streamline service delivery processes.
Education
Some College (No Degree) - Automotive Mechanics Training
San Bernardino Valley College
San Bernardino, CASkills
- Forklift operation
- Warehouse equipment operation
- Inventory control
- Quality assurance
- Order fulfillment
- Warehouse safety
- Safety protocols
- Process optimization
- Technical diagnostics
- Vehicle inspections
- Oil change services
- Problem solving
- Attention to detail
- Time management
- Fast-paced work adaptability
- Team collaboration
- Able to lift 80 lbs
Certification
- California Driver's License
- Forklift Operation
- OSHA Safety Practices
- Preventive Maintenance
- Mechanical Troubleshooting
- Field Service Experience
- Customer Service
- Equipment Inspection
Timeline
Dedicated Case Picker & Operations Specialist
CJ Logistics
03.2022 - Current
AutoTechnician
Lucy Mechanics Shop
01.2019 - Current
Field Service Technician
AT&T
01.2017 - 12.2020
Field Service Technician
Medley Communication
01.2007 - 12.2018
Some College (No Degree) - Automotive Mechanics Training
San Bernardino Valley College